Communications Project Manager

The Communications Project Manager’s role is to implement and oversee systems and organizational practices to enhance the potential and execution of vision, creativity, and production from the Communications Team. The Communications Project Manager will work closely with Communication Team members and managers as well as other departments to execute projects to support Milestone’s services and departmental needs as well as projects for marketing, website, and special events.  

Project Management

• Project manage multiple team (design, social media, writing, website, conference/special event) projects across all phases, including initiation, planning, and execution.
• Lead all project management for all Lead Pastor books and Milestone Church resources.
• Create and maintain systematic and organizational processes for the Communications Team including but not limited to timelines, goals, revision history, content delivery, etc.
• Ensure that project timelines are met on time or ahead of schedule.
• Develop relationships interdepartmentally and with other departments through collaboration, providing excellent “customer service” to everyone we work with, especially by communicating with key stakeholders about project questions, timelines, expectations, vision, goals, and content delivery. 
• Make recommendations to management about schedules, prioritization, and resource allocation with input from team members.
• Create and maintain a knowledge base of documentation detailing the scope, functionality, and history of projects, events, and assets.
• Research, develop, and implement strategies for healthy and effective team communications and project management.
• Manage the Communication Department Master Calendar.
• Maintain accurate expense reporting related to Comm Team credit card expenses and related invoices.
• Other duties may be assigned to meet further needs as they arise.

Team Leadership

• Build and maintain a high-performing team.
• Participate in the recruitment and selection process for new team members.
• Facilitate the onboarding process for new hires.
• Set clear performance expectations and goals for team members.
• Monitor and evaluate team performance regularly.
• Provide constructive feedback and coaching to team members.
• Plan, organize, and prioritize team tasks and projects.
• Monitor project timelines and ensure deadlines are met.
• Ensure that the team's work meets quality standards.
• Implement quality assurance processes and procedures.

• Knowledge of industry-specific practices, tools, and language; the ability to “talk the talk” with team members and external contacts
• Highly self-motivated with the ability to drive projects to completion
• Experience managing multiple project timelines and details while keeping various team members on schedule and meeting deadlines.
• Vibrant and mature Christian faith. 
• Goal-oriented with good administrative and relational skills.
• Ability to work independently, monitor work for quality, and stay focused in a busy environment.
• Proven ability to maintain confidentiality.
• Reliable and dependable in attendance.
• Ability to work in a team environment, interacting with other departments to obtain information needed to complete tasks.
• Ability to deal with change, delays, and unexpected events. 
• Excellent written and verbal communication skills.
• MAC experience and basic Microsoft Office applications.

Education and Experience

• Related work experience of 3+ years.
• A combination of education and experience may be acceptable.

Physical Demands

The physical demands may include: sitting, walking, bending, stooping, twisting, and lifting up to 20 pounds as needed to fulfill job duties and requirements.