Implementation Manager

Overview:

The Implementation Manager at OrthoMed Anesthesia is a critical member of the Implementations Team, responsible for coordinating and executing all aspects of new facility launches. Reporting directly to the Director of Implementations, this role ensures that operational, clinical, and administrative requirements are met with precision and efficiency.

The Implementation Manager works closely with cross-functional teams and travels regularly to new sites to provide on-the-ground support during pre-launch, go-live, and post-launch stabilization. Candidates with a clinical background in surgery (e.g., RN, LVN, surgical technologist) are strongly preferred, as the role involves close collaboration with perioperative teams, surgeons, and anesthesia providers.

Key Responsibilities:

• Pre-Launch Preparation:
  • Gather and organize facility-specific information (codes, contacts, rosters, policies).
  • Collect and maintain surgeon preferences and anesthesia protocols.
  • Coordinate logistics for site visits, orientation planning, and townhalls.
  • Track implementation checklist tasks to ensure all pre-go-live requirements are complete.
• Go-Live Execution:
  • Travel to new facilities to support the Implementations Team during site launches.
  • Verify readiness of anesthesia equipment, carts, drugs, and emergency supplies.
  • Support the setup of EMR documentation templates, charge tickets, and billing workflows.
  • Assist in conducting orientation sessions and distributing onboarding materials.
  • Provide onsite troubleshooting and act as a liaison between clinicians, administration, and OMA leadership.
• Post-Launch Stabilization (0–360 Days):
  • Monitor and document follow-up needs, including staffing, supply chain, and workflow adjustments.
  • Collect clinician and surgeon feedback and update facility manuals accordingly.
  • Ensure consistent communication of progress, gaps, and action items to the Director of Business Development & Implementations.
  • Document lessons learned to refine and improve the implementation process.
• Documentation & Coordination:
  • Maintain master versions of onboarding manuals, checklists, and anesthesia guidelines.
  • Ensure accurate and professional documentation of facility processes, contacts, and protocols.
  • Prepare regular implementation status reports for leadership and stakeholders.
• Other Duties as Assigned 

Required Skills and Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, or related clinical field (preferred).
• 3+ years of experience in healthcare operations, perioperative services, or project coordination.
• Clinical background strongly preferred: RN, LVN, or surgical technologist with OR experience.
• Strong organizational and project management skills with excellent attention to detail.
• Proficiency with Microsoft Office Suite and ability to learn project management tools.
• Effective written and verbal communication skills; professional document drafting experience.
• Ability to travel 30–40% for site launches, meetings, and training sessions.

Working Conditions

• Full-time position requires flexibility in hours to meet the demands of new facility go-lives.
• Frequent travel to facilities across multiple markets to support on-site implementation.
• Fast-paced environment with shifting priorities and the need to adapt quickly.
• Hands-on role that requires comfort working in perioperative and surgical settings.