A Program Quality Monitor will assist in overseeing multiple schools or moving from site to site to provide support to Site Coordinators, when absent or on leave. While Program Quality Monitor is on site, they will manage all major functions of program quality and student experience including but not limited to program design and planning, program marketing, student recruitment, attendance tracking and forecasting, staff selection, professional development, program finances, stakeholder relationships, and compliance requirements.
Essential Functions:
- Work at various program sites to provide leadership and support in all program functions; report to work site location is set at the discretion of the Supervisor
- Manage administrative responsibilities including but not limited to acquiring supplies used for the after-school program, review, and complete program compliance paperwork, monitor enrollment and student rosters, process timesheets, enter attendance in data systems, update budget trackers, and other assigned administrative duties
- Manage program quality metrics, including but not limited to conducting staff performance evaluations, implement student recruitment and student retention strategies, survey students for programming interests, meet student program attendance goals, monitor age appropriate curriculum development and facilitation, and stakeholder relationship management
- Ensure program is aligned with school day objectives and follows California Expanded Learning Quality Standards
- Lead and coordinate creative program marketing and recruitment efforts via advertisement campaigns that are visible on campus and appropriately showcase program offerings
- Be the primary point of contact for program logistics pertaining to their school site and maintain strong stakeholder relationships with parents, teachers, administration, students and staff
- Create communication and marketing materials -- Monthly calendars, newsletters, parent boards, info corners, program memos, principal updates
- Manage email account and online calendar for after school program site
- Supervise, train, and coach staff members on best practices for activity facilitation and student engagement
- Review and provide feedback on lesson plans created by staff; supervise all activities that occur during after school program; facilitate activities as needed
- Demonstrate leadership and a commitment to educating and empowering youth to reach their fullest potential
- Coordinate a safe, engaging, and collaborative program for the number of students the program is required to service; meet year end attendance goals according to program requirements
- Have extensive knowledge of age appropriate classroom and behavior management skills and age appropriate activity and curriculum planning
- Provides training and development to employees, during introductory employment period and ongoing at routine staff development meetings, Leaders in Training Program, and during site reviews
Required Knowledge, Skills, and Abilities:
- 5 years of after school programming operations in a school setting or youth recreational facility and administration skills, preferred
- 3 years in a supervisory role, leading a team of staff, preferred
- Previous experience working in and adapting to a rapidly changing environment
- Tech savvy and proficient in with Microsoft Office, Google Docs, and data entry systems
- Previous collaborating with multiple stakeholders – parents, students, staff, administrators
- Strong, clear written and verbal communication skills
- Demonstrated professional attitude, approach, and commitment to integrity
- Proven ability to solve problems, make decisions, and resolve conflicts
- Commitment to working toward the common goal of helping to provide experiential education to underserved young people at our various programs.