ESSENTIAL JOB RESPONSIBILITIES/DUTIES/TASKS:
- Team Leadership & Supervision: Hire, train, schedule, and supervise all terrain park staff. Provide ongoing feedback, performance evaluations, and direction to maintain a motivated team.
- Park Maintenance & Risk Management: Oversee the daily maintenance and inspection of all freestyle terrain features. Ensure risk management standards are met and all signage, rope lines, takeoffs, and features are safely maintained.
- Feature Design & Construction: Lead the design, fabrication, installation, and grooming coordination of terrain park features, including rails, boxes, jumps, and other snow elements.
- Guest Interaction: Provide exceptional guest service, promote freestyle practices, and respond professionally to guest concerns or incidents.
Interdepartmental Collaboration: Coordinate with grooming, lift operations, events, ski patrol, and other departments to support resort-wide initiatives and park-specific needs.
Event Support & Park Culture: Assist with planning and execution of park-specific events, competitions, and promotional projects that engage guests and enhance resort branding.
- Administrative Duties: Maintain accurate labor timecards, complete park logs, ensure documentation of inspections, incident reports, and feature changes.
- On-Mountain Operations: Be a working member of the terrain park team as needed, including hands-on maintenance and skiing/riding to access all terrain park zones.
SKILLS PREFERRED:
- Leadership & Team Management: Proven ability to supervise, motivate, and develop staff in a physically demanding and fast-paced environment.
- Park Operations Knowledge: Strong understanding of terrain park construction, freestyle terrain risk management, and resort safety protocols.
- Communication & Guest Service: Excellent interpersonal and problem-solving skills. Ability to communicate clearly with staff, management, and guests in both routine and high-stress situations.
- Technical Ability: Skilled with hand tools, basic electrical tools, and terrain park maintenance equipment.
Skiing/Riding Proficiency: Must be able to ski or snowboard proficiently at an intermediate/advanced level across all terrain to access park features.
EDUCATION/EXPERIENCE:
A high school diploma or GED is required for this role. Candidates should have a minimum of two years of experience working in terrain park operations or a comparable outdoor leadership position. Previous supervisory experience is highly preferred, particularly in a snowsports or ski area setting. Familiarity with freestyle terrain design, feature construction, and risk management practices is essential. Additional experience operating around snowcats, snowmobiles, or working in coordination with grooming and ski patrol teams is beneficial. College-level coursework, trade certifications, or specialized training in outdoor recreation, construction, or resort operations are considered a plus.
PHYSICAL DEMANDS:
This position requires the ability to perform strenuous physical tasks in cold, snowy, and mountainous environments. Employees must regularly lift and carry objects weighing 50 pounds or more, use hand tools and maintenance equipment, and spend extended periods on skis or a snowboard traversing steep and varied terrain. The role involves frequent bending, kneeling, climbing, and exposure to low-visibility conditions. Strong visual acuity and auditory awareness are essential for safely navigating on-mountain conditions and communicating with staff and guests.
WORK ENVIRONMENT:
Work is performed almost entirely outdoors in a dynamic, alpine setting with exposure to extreme weather including snow, wind, and sub-zero temperatures. The terrain park manager must be capable of working in physically demanding conditions, often requiring long hours on snow while carrying tools or equipment. Tasks are completed near mechanical equipment such as snowcats or snowmobiles. This role requires a flexible schedule, including weekends, holidays, and early mornings, and involves frequent collaboration with other resort departments to ensure cohesive mountain operations.
PHYSICAL REQUIREMENTS:
RARELY (0–12%), OCCASIONALLY(12–33%), FREQUENTLY(34–66%), REGULARLY(67–100%)
Seeing: REGULARLY
-Must be able to read reports and use computer
Hearing: REGULARLY
-Must be able to hear well enough to communicate with coworkers.
Standing/Walking: REGULARLY
-Consistent and constant standing and walking while in operation.
Climbing/Stooping/Kneeling: FREQUENTLY
-The position requires the ability to stand, walk, climb, balance, kneel, stoop, and crouch for extended periods.
Lifting/Pulling/Pushing: FREQUENTLY
-Must be able to lift a minimum of 50 pounds
Fingering/Grasping/Feeling: FREQUENTLY
-Must be able to write, type, and use phone system
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skill required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
