IT Business Analyst

Vast Bank is looking to hire an IT Business Analyst!

We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package:

• Comprehensive benefits package & 401(k) match
• Professional development- opportunities for advancement!
• Tuition assistance
• Transit reimbursement
• Paid time off
• & more!

Summary Of Role 

The IT Business Analyst is responsible for planning, designing and launching effective and efficient information and operations systems in support of core organizational functions.  

Major Duties and Responsibilities 

• Meets with decision makers, system owners and end users to define business requirements and system goals, and identify and resolve business system issues. Interacts with technology vendors on the analysis and testing of all new system enhancements and productivity tools. Aid in establishing work procedures to meet production schedules. 

• Defines how the scope, goals, and deliverables of IT projects should support business goals, in collaboration with senior management. 

• Ensures compatibility and interoperability of in-house computing systems. 

• Test and debug new enhancements delivered by software vendors in accordance with standard operating procedures and practices to ensure proper utilization before implementation of the production system. 

• Creates system design proposals, establishes project timelines and milestones/deliverables using the appropriate tools and effectively manages project teams’ time and allocates resources to ensure deliverables are completed. 

• Conducts project postmortems and creates recommendations report in order to identify successful and unsuccessful project elements. Takes part in the testing of program fixes submitted by technology vendors that are geared to resolving operational problems.  

• Assists with periodic testing and implementation of contingency plans to ensure availability of applications in case of system failure. 

• Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems. Where applicable, designs, develops, and oversees implementation of end-to-end integrated systems. 

• Assists employees in solving routine system software, hardware and procedure problems. 

• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. 

Knowledge & Skills 

Experience 

• Minimum of 2- 5 years of experience in IT, business analysis, project management or other related experience. 

Education/Certifications/Licenses 

• Bachelor’s Degree in Business Administration, Computer Science or other related fields. 

Interpersonal Skills 

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. 

Role Important Behavioral Skills 

• Strong knowledge of Information Technology, Business Analysis and Project Management 

• Strong Influential leadership and team management skills. 

• Exceptional communication and presentation skills. 

• Flexible and adaptable; able to work in ambiguous situations. 

• Able to maintain confidentiality, trust, diplomacy, and composure. 

ADA Requirements 

Physical Requirements 

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. 

Working Conditions 

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. 

Mental and/or Emotional Requirements 

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.  Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. 

EEO Statement
It is the policy of Vast Bank to afford equal opportunity in all phases of employment without regard to an individual’s race, color, creed, religion, gender, national origin, age, disability, marital status, ancestry, sexual orientation, unfavorable military discharge for qualified individuals with disabilities, and for qualified disabled veterans and veterans of the Vietnam era, to the extent required by applicable local, state and federal law.