POSITION SUMMARY:
Under general supervision, the incumbent is responsible for driving value added sales and services of assigned product line increasing territory revenue, profit and growth. Incumbent is accountable for all aspects of account management, developing prospects, and maintaining strong customer relations. Incumbent performs consultative selling providing customers with the total solution in Swiss CNC Machines. Generates leads to High Volume Management team for applications found needing Screw Machines, Transfer Machines, and Automation, Parts, Service, and Training.
ESSENTIAL RESPONSIBILITIES:
- Develops and maintains a strong working knowledge of all products and services. Maintains thorough knowledge of competitor products to ensure High Volume is on the cutting edge of technology. Communicates to customers the “Competitive Edge”.
- Maintains a strong teamwork relationship with all internal customers, Engineering, Service, Product Support/Parts, and Training.
- Develops and maintains strong customer and distributor relations with current customers and distributors, builds relationships with prospects.
- Meets territory annual revenue and profit margin goals.
- Maintains territory expenses within budget.
- Performs account management; cost estimates/proposals, project management, coordinates schedules, tracking and monitoring, issue follow-up and resolution, ensures timely payment of customer accounts, host customer visits at headquarters or at appropriate supplier site, and perform standard product demonstrations.
- Manage and maintain a customer/prospect database using CRM. Provides sales forecasts and related reports as required. Reports on customer and distributor call activity weekly to highlight accomplishments and following week sales plan.
- Provides an annual territory business plan for strategic planning.
- Responsible for maintaining current technical, interpersonal, and communication skills through continuous development. Attends and actively participates in company sales training classes.
- As a member of the Sales Team, trains, assists, and supports other team members in problem solving and meeting division/company goals. Continuously reviews current processes and searches out improvement methods to improve product/process quality, reduce waste, rework and unnecessary work that adds no value to the work or process.
- Based on business need, assists/supports in other job functions within department, division and/or company within scope and ability. Assumes accountability and responsibility for assigned projects and programs.
