POSITION OVERVIEW:
Under the supervision of the Clinical Supervisor, the Data Administrator will primarily support the Full Service Partnership program by providing front office, administrative support, managing data, handling program claims, and performing other tasks as assigned. The Data Administrator will work closely with the team and Leadership to optimize program workflows and enhance overall efficiency. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.
Essential Job Functions and Responsibilities:
Front Office and Data Maintenance:
- Welcoming clients and community partners with professionalism and friendliness.
- Handling incoming calls and routing them properly.
- Scheduling and confirming appointments or meetings.
- Handling mail and deliveries.
- Performing data entry and updating records.
- Assisting with filing, photocopying, and faxing.
- Ensuring the office and reception area is clean and presentable.
- Stocking office supplies and brochures as needed.
- Maintain accurate documentation of data systems and processes.
- Ensure data procedures, quality, integrity, and security.
- Perform data analysis and reporting requirements.
- Identify, track, and interpret data trends.
- Troubleshoot data problems and resolve issues.
- Integrate data from various sources and systems.
- Responsible for program billing and claim management.
- Ensure data compliance with regulations and standards.
- Apply best practices and techniques to improve data administration
Administration Support:
- Collaborate with program and department leaders to learn systems currently in place and to ensure consistency across programs.
- Clerical support such as data entry, filing, and record keeping.
- Compiling, interpreting data, and preparing reports.
- Assistance with software, hardware, and technical issues.
- Managing phone calls, emails, and correspondence.
- Financial support with handling invoices, expenses, and budgeting.
- Responding to inquiries and resolving issues.
- Assistance with special projects, initiatives, and tasks needed.
- Attend program meetings, as requested by the Clinical Supervisor.
- Assist and manage special projects as required.
