Adult Mental Health Educator

POSITION OVERVIEW:

Under the supervision of CyB Supervisor, the Community Health Educator/Promotor in the Cultura y Bienestar (CyB) a Latino Outreach, Education and Consultation Project provides outreach, mental health promotion education, peer support, and referrals to community members within Eastern Alameda County: Pleasanton, Dublin, and Livermore.  This position will be focused on a specific age group: Adults & Seniors work site will be in the Tri-Valley Area (Livermore Office). This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.

This position is covered under the  SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:

• January 2026: 3% base pay increase
• January 2027: 3% base pay increase

Future increases will be subject to the terms of the collective bargaining agreement

Essential Job Functions and Responsibilities: 

• Provide support, education, and/or advocacy within the Latino community. 
• Commit to addressing issues of stigma and discrimination related to mental health issues.
• Demonstrate community outreach and engagement methods.
• Provide culturally sensitive and linguistically accessible prevention and early intervention services through Outreach, Education, Consultation and Early Intervention services. 
• Work individually and as a team to meet the following contract deliverables: Community Events, Psychological workshops, Support groups, Traditional healing events, Prevention Clients (1:1 Outreach), Promotional materials developed, Mental health referrals that result in successful linkages, One to One Prevention visits, Early intervention visits, and Consultation with natural leaders. 

Other 

• Attend trainings and participate in events relevant to key responsibilities
• Administer and collect participant satisfaction surveys and/or pre and post surveys
• Track and regularly report on key metrics for responsible function areas
• Leads and collaborate on special projects related to agency objectives as appropriate 

QUALIFICATIONS & EXPERIENCE:

• Bilingual English/Spanish required, bicultural preferred. 
• Requires high school diploma or equivalent, plus one (1) year of experience providing supportive services in the community.  
• BS/BA in Administration or related field and 3 years of experience in the mental health field highly preferred.
• Knowledge of, and respect for, a variety of distinct Latino communities in Alameda County as well as familiarity with cultural wellness practices and the role of importance of traditional healing.
• Demonstrates and models excellent “customer service” orientation, especially in the ability to interact with people at all levels within and outside the agency.
• Strong group facilitation, presentation, and organizational skills required.
• Experience may be gained through employment, internships, or volunteer work. Must have experience serving the specific age group assigned to the position.
• Experience in non-profit and community-based organizations preferred. 
• Demonstrates and models excellent “customer service” orientation and ability to work with diverse populations. 
• Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties. 
• Proficient in MS Office and Google Workspace products.
• Valid CA Driver’s license required. 
  • Auto insurance: If your vehicle is used for business-related purposes, it is recommended that you inform your auto insurance carrier.   

OTHER RESPONSIBILITIES:

• Demonstrates cultural awareness and provides respectful, client-centered care. 
• Maintains knowledge of community resources for client referrals 
• Attend work regularly, adhering to policies on absences and tardiness. 
• Understands and applies legal requirements, including confidentiality and risk management.

Timekeeping & Attendance Responsibilities

• Accurately record work hours each day by clocking in/out at scheduled start, break, lunch, and end times.
• Take all required meal and rest breaks in compliance with state, federal, and agency policies.
• Review and submit timesheets by established deadlines to ensure timely payroll processing.
• Notify supervisor promptly of any scheduling conflicts, absences, tardiness, or timekeeping issues. 
• Maintain consistent and reliable attendance to support team and program operations.
• Follow organizational policies and procedures related to overtime, schedule changes, and paid/unpaid leave.
• Correct and/or report any timekeeping discrepancies immediately to the supervisor for resolution.

TEAM COMMITMENT:

• Viewed by others as an effective team member who is flexible, cooperative, and willing to assist others, and acts as a resource to team members and clients, where appropriate.
• Handles difficult or conflict situations constructively and seeks appropriate assistance.
• Accepts accountability and constructive feedback.
• Attends all mandatory meetings and staff meetings as required, and actively participates in other departmental professional development, including providing training and consultation.
• Develops and maintains cooperative and courteous relationships with fellow employees, supervisors, managers in other departments, senior management, executive staff, and community stakeholders.
• Handles requests, suggestions, and complaints from other departments and individuals in a tactful and effective manner to maintain goodwill within the agency.  

WORKING CONDITIONS and JOB SETTING:

• Ability to occasionally or frequently stand, walk, sit, and reach with hands and arms above the shoulders 
• While performing the duties of this job, the employee is routinely required to sit, walk, talk, and hear, use hands to keyboard, fingers, handle, and feel, stoop, kneel, crouch, twist, crawl, reach, and stretch.
• The employee is occasionally required to move around the office
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus 
• May require travel, dependent on agency needs
• Can work under deadlines
• Performing general physical activities such as picking up, moving, and using objects, tools, or controls
• The noise level in the work environment is usually low to moderate.

Physical Requirements

• Ability to safely operate a motor vehicle
• Ability to push, pull, and lift up to 50 pounds frequently.
• Ability to stand and move from one location to another daily. 
• Ability to sit for prolonged periods of time
• Ability to visually focus on near and far items, and to be able to switch between them.
• Ability to reliably report to work on time and perform the position's required tasks as scheduled
• Ability to grasp and carry items
• Ability to hear and effectively communicate with co-workers, clients, and the public
• Ability to identify potential issues within the workplace, determine an appropriate means of avoiding and/or resolving the issues, work with others to address the issues, and carry out organized strategies for resolving and preventing similar issues in the future
• Ability to process information and data for use within the organization

BENEFITS:

• Excellent Health benefits package for you and your family, including: 
  • Medical, dental, and vision benefits with 95% employee and 80% dependent employer premium contributions, and employer-paid life insurance.
• Vacation, 15 paid holidays, 12 paid sick days upon accrual
• Employee Assistance Plan to support you and your family’s well-being and finances 
• Pet Plan Benefit: 
  • PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service
• 403(b) retirement plan
• Work-life wellbeing & excellent work hours
  • La Familia understands the importance of work-life balance! Our therapists enjoy flexible scheduling options, including hybrid work arrangements, to ensure high-quality client care while maintaining their well-being.
• License and Certification renewals reimbursed.
• Supportive/Collaborative work environment 
• Opportunities for Growth and Professional Development
  • We believe in growing together. As a team member, you’ll have access to structured mentorship and ongoing training. Whether you’re pursuing licensure or looking to specialize in clinical psychology, we support your growth every step of the way.
• This position is covered under the  SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:
  • January 2026: 3% base pay increase
  • January 2027: 3% base pay increase
  • Future increases will be subject to the terms of the collective bargaining agreement.