Compliance Manager

Job Title: Compliance Manager

Department: Compliance

Employment Status: Full-Time; Exempt

Pay Range: $98,300 - $109,900 Annually

Location: 145 Taylor Street,  San Francisco, CA 94102

Schedule: Monday - Friday 8:30 AM - 5:00 PM; Hybrid 2 days on-site; 3 days remote

SUMMARY 

Under the direct supervision of the Associate Director of Compliance, the Compliance Manager is responsible for the development and implementation of policies and practices relevant to compliance with Tax Credit, HUD, certification, and lender specifications. The Compliance Manager is responsible for filling vacancies at all TNDC buildings and ensuring that master leases are filled within specific deadlines. The Compliance Manager supervises the Compliance Specialists. 

ESSENTIAL DUTIES   

• Directly trains and supervises the Compliance Specialists. 

• Develops and documents TNDC policies and procedures regarding tax credit, MOH, and HUD certification that are compliant with all tax credit and HUD guidelines.  

• Oversee the internal and external audits for tenant files to ensure that certification is compliant with regulatory agreements. 

• Coordinates with General Managers to ensure that tenant files’ audit findings have been corrected in a timely manner and files are compliant.  

• Supervises and manages the certification/re-certification process for TNDC properties. 

• Manages compliance with all Fair Housing laws and remains current on fair housing requirements. 

• Responsible for the timely and accurate completion of the monthly compliance report for the department. 

• Create lease up plans for portfolio and oversee lease-up of all newly constructed and/or   renovated properties. 

• Responsible for the confidentiality of the EIV (Enterprise Income Verification) information and accountable for all activity relating to the EIV information while in your use. 

• Ensures that all the correct forms and proper procedures are used for subsidy programs, Housing Authority compliance, and low-income housing credit compliance. 

• Responsible for the accurate and up to date information of the resource and referral lists.  

• Responsible for remaining current on tax credit, HUD, Section 8 and occupancy requirements. (Attends trainings and workshops) 

• Other duties as assigned. 

REQUIRED SKILLS 

• Advanced knowledge of Microsoft Office (Word, Excel, Outlook) 

• Knowledge and ability to learn computer-based programs as they relate to the position. 

• Able to successfully manage multiple deadlines and tasks. 

• Ability, willingness, patience, and sensitivity to work with a diverse, low-income population. 

• Sound judgment and excellent assessment skills. 

• Ability to read, write and communicate effectively in English. 

• Ability to effectively manage time (schedules, deadlines, etc.) and paper (forms, documents, etc.). 

• Ability to follow directions and work independently. 

• Ability to manage projects under stress and deadlines.   

• Excellent interpersonal and organizational skills. 

Physical Requirements: 

• Ability to operate office equipment such as personal computer and calculator. 

• Ability to coordinate eyes, hands, and fingers in performing word processing, writing, reading and similar tasks. 

• Visual acuity necessary to review documents. 

• Hearing acuity sufficient to use telephone and communicate with residents and staff. 

• Ability to perform sedentary to light physical work involving sitting most of the time  

Environmental Adaptability: 

• Ability to work in an office environment and in a variety of residential buildings. 

Mathematical Ability: 

• Ability to add, subtract, multiply, divide, and calculate decimals, ratios, percentages and fractions. 

• Ability to calculate weights and measures. 

Judgment and Situational Reasoning Ability: 

• Ability to reason, review, and instruct. 

• Ability to use common-sense judgment in non-routine situations, such as evaluating implications of proposed procedures, policies and plans. 

• Ability to compose letters and correspondence, respond to resident and applicant inquiries and concerns. 

Language and Communication Ability: 

• Ability to comprehend and correctly use informational documents including references, rent checks, timecards, tax statements, bank statements, credit reports. 

• Ability to comprehend publications and manuals including HUD manuals, industry publications and legal documents. 

• Ability to communicate effectively with residents, coworkers and staff at all levels, residents, government officials, both verbally and in writing. 

• Ability to keep abreast of changes in policy, regulations, methods, operations, etc. as they apply to compliance and occupancy procedures and activities. 

MINIMUM QUALIFICATIONS 

• Bachelor’s Degree and 3-5 years of experience working in a Compliance Department or relevant experience 

• Tax Credit Specialist (TCS), Certified Occupancy Specialist (COS), or similar professional certification. 

• Training and/or experience in multiple regulatory programs: HUD, Tax Credit, HCD, MOH and Section 8. 

PREFERRED QUALIFICATIONS 

• Bachelor’s Degree and 3-5 years of experience working in a Compliance Department 

• Experience in the field of Property Management. 

• Knowledge of Section 8 eligibility and housing quality standards. 

• Bilingual or second language  

• Knowledge of Yardi property management software or comparable property management software.. 

• COS and TCS Certification 

Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer. 

In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.