Collections & Reporting Analyst

Electrical Components International (ECI) is looking for a Collections and Reporting Analyst to join our team in Southfield, MI. 

Who We Are

Founded in 1953, Electrical Components International (ECI) is one of the world’s leading suppliers of electrical distribution systems, control box assemblies, and other critical engineered components for diversified markets. With 25,000 employees and 37 global manufacturing locations, ECI is the trusted partner to market leaders with 500+ customers. At ECI, we power smart, connected, and electrified solutions^TM that help solve the most complex challenges.

The Collections and Reporting Analyst is detail-oriented in managing the cash application process and generating insightful financial reports. The Collections and Reporting Analyst will apply cash received from customers in a timely manner.

Key Responsibilities

The Collections and Reporting Analyst will perform routine analysis to resolve unapplied cash, reconcile payments received, investigate expectations and/or work with customers to resolve discrepancies. This person will identify areas of opportunity and ways to improve and streamline processes. The Collections and Reporting Analyst will develop daily, weekly, and monthly past due AR reporting. This position will report to the Manager of Accounts Receivable.

In this role, you will:

• Work directly with internal and external resources to reconciliation payments and discrepancies to ensure timely payment and proper cash application.
• Investigate exceptions in cash received.
• Work closely with internal partners and external customers, including, but not limited to, accounts receivable manager, sales, and customer service on resolving existing and future account payments.
• Track past dues and work with assigned customers to resolve payment delay issues.
• Prepare daily AR dashboard.
• Reconciles vendor SCF fees and accrual calculation.
• Adhere to month end deadlines.
• Analyze and measure effectiveness of existing business processes, identifying and resolving gaps in technology, processes, and resources.
• Review and maintain policies and procedures for the Order to Cash organization.
• Other duties as assigned.

Education & Experience

• Bachelor’s degree in business or related field.
• 3+ years of experience in a similar position.

Knowledge, Skills & Abilities

• This position requires interaction with Spanish-speaking customers. Bilingual in English and Spanish is highly desirable.
• Intermediate to advanced experience with Microsoft Office suite including Excel, Word and PowerPoint.
• Power BI skills/knowledge a plus.
• Demonstrated ability to carry out assignments to completion and meet deadlines.
• Ability to establish and maintain effective working relationships with customers, sales, and customer service.
• Ability to handle a heavy workload and work well under pressure.
• Must have the ability to manage multiple tasks while working in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to build technical and detailed work instructions/SOPs and report summaries.
• Excellent problem solving and critical thinking skills.
• Basic management, human relations, and project management skills a plus.

Company Values & Job Competencies

• Company Values: Safety, Accountability, Integrity & Ethics, Respect & Empathy
• Core Competencies: Communication, Teamwork & Collaboration, Flexibility & Adaptability
• Individual Contributor Job Competencies: Quantity & Quality of Work, Technical Skills & Continuous Learning
• Supervisor & Manager Job Competencies:  Decision Making, Developing Others, Continuous Improvement
• Director & Above Job Competencies:  Leadership, Strategic Thinking, Results

Primary Location & Work Schedule

The Collections and Reporting Analyst will be based in Southfield, MI.  

Our Culture

At ECI, we live by our core values of respect, empathy, accountability, integrity, and ethics. Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different perspectives and encourage new ideas.

Our commitment to operational and commercial excellence begins with our commitment to ethical excellence. We deliver results as One Team and follow through on our promises.

Physical Demands & Work Environment

• Must be able to remain in a stationary position: Constant (6 to 8+ hours daily)
• Occasionally move about inside the office to access file cabinets, office machinery, etc.: Frequent (3-6 hours daily)
• Ability to communicate information and ideas so others will understand: Constant (6 to 8+ hours daily)
• Constantly operates a computer and other office productivity machinery (calculator, copy machine, computer printer): Constant (6 to 8+ hours daily) Must tolerate repetitive movements.
• Pushing/Pulling/Lifting/Carrying up to 50 pounds: Never
• Ability to observe details at close range (within a few feet of the observer): Constant (6 to 8+ hours daily)
• Hearing on the phone and in person: Frequent (3-6 hours daily)
• Reading: Constant (6 to 8+ hours daily)
• Occasionally ascends/descends a ladder to service lights and ceiling fans: Never
• Constantly positions self to maintain files in file cabinets: Occasional (up to 3 hours daily)
• Exposure to loud noises: Never
• Working in confined areas: Never
• Travel to other work sites: Occasional
• Works in general office conditions: Constant (6 to 8+ hours daily)

Electrical Components International is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Federal Applicant Information Poster

Federal Applicant Information Poster - Spanish

Federal Contractor Applicant Information

Federal Contractor Applicant Information - Spanish