Specimen Collector Supervisor

Sagis Diagnostics is an entirely physician-led sub-specialty pathology group supported by a CAP-accredited histology lab located in the heart of Houston, Texas. Led by a team of board-certified pathologists, our lab is at the forefront of diagnostic science. We offer the highest quality services to physicians, physician groups, ambulatory surgery centers, and hospitals.  

Key Responsibilities:

• Leadership & Management:
  • Supervise and manage a team of toxicology specimen collectors, ensuring high-quality performance.
  • Recruit, train, mentor, and evaluate specimen collectors.
  • Create and manage schedules for specimen collectors across various collection sites, ensuring adequate coverage and availability.
• Logistics Coordination:
  • Oversee and coordinate the daily logistics of specimen collectors, ensuring efficient allocation of resources across collection locations.
  • Manage travel arrangements for collectors to various sites, ensuring proper timing and availability.
  • Collaborate with logistics teams and courier services to ensure the timely transport of specimens from collection sites to laboratory facilities.
  • Ensure that collectors are equipped with necessary materials (kits, forms, etc.) at all times.
• Operational Oversight:
  • Oversee the daily activities of specimen collection, ensuring compliance with chain of custody procedures and proper documentation.
  • Ensure compliance with federal, state, and local regulations related to toxicology testing, including DOT and non-DOT guidelines.
  • Develop and implement standard operating procedures (SOPs) for collection activities, optimizing processes to increase efficiency and compliance.
• Quality Control & Compliance:
  • Monitor the specimen collection process to ensure accuracy, consistency, and adherence to protocols.
  • Stay updated on regulatory changes (e.g., CLIA, CAP, HIPAA) and ensure all activities meet current standards.
  • Investigate and resolve discrepancies in the collection or transportation of specimens.
• Client & Stakeholder Management:
  • Act as the primary point of contact for clients regarding specimen collection logistics, answering inquiries and resolving issues.
  • Work closely with healthcare professionals, laboratory staff, and external vendors to optimize collection and delivery processes.
  • Provide detailed reports on collection metrics, logistics efficiency, staff performance, and operational outcomes to senior management.
• Training & Development:
  • Design and deliver training programs for both new and existing specimen collectors to ensure adherence to best practices and compliance standards.
  • Continuously improve training content based on new regulations, industry advancements, and feedback from field operations.

Qualifications:

• Education & Experience:
  • Equivalent work experience and associates degree considered
  • At least 1 year in a supervisory or managerial role.
  • Proven experience in coordinating logistics, preferably in a medical or laboratory setting.
  • Knowledge of federal and state regulations for toxicology testing, including DOT and non-DOT collections.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent communication, coordination, and interpersonal skills.
  • Ability to manage the logistical aspects of scheduling, travel, and resource allocation.
  • Detailed knowledge of toxicology specimen collection procedures, chain of custody, and laboratory processes.
  • Strong problem-solving and organizational skills.
  • Proficiency with Microsoft Office Suite and laboratory information systems (LIS).

Working Conditions:

• Primarily based in a clinical or laboratory environment, with frequent travel to collection sites.
• Interaction with individuals undergoing substance testing, requiring professionalism and discretion.