Senior Communications Coordinator

Senior Communications Coordinator 
Communications Department 

Seeking mid-level communications professional to manage social media calendar and create multimedia content to support a nonprofit mental health treatment organization 

Skyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking a senior communications coordinator. This is an ideal position for a mid-level professional with expertise in social media, email marketing, content creation, copywriting, and video editing who enjoys applying their skills in a team-based, mission-focused environment. This is a hybrid remote position with the option to work up to two days remotely each week. Three days each week are in-office at the adult campus in Brookhaven. 

RESPONSIBILITIES AND DUTIES 

• The position is part of the communications department and reports to the communications director.   

• The goal of the communications department is to build awareness, engagement and support among potential clients and families, mental health professionals, and community supporters and charitable donors. The communications department also supports internal employee communications as well as ongoing communications with enrolled and alumni patients and families. Multimedia content includes event promotions, mental health awareness and education, and program and services announcements.  

• The senior communications coordinator manages content creation, social media, and internal communications while ensuring brand consistency across all platforms. This position manages the social media calendar and ensures that content targets are met each month by creating and sharing content. The senior communications coordinator also contributes to content creation goals for videos, emails, slide presentations, long-form content, client testimonials, flyers, infographics, and marketing materials.  

• The senior communications coordinator works closely with the clinical team, the development and fundraising team, the referral relations team, HR and staff recruitment, and the community education team.  

• Day-to-day activities include managing the social media calendar in Sprout; using Adobe Creative Suite and Canva to create social posts, stories, and reels; recording and editing interviews with clinical staff members about mental health topics; writing blog posts or content for our employee intranet; creating emails in Mailchimp to promote events and programs; and helping alumni clients share their recovery stories 

ABOUT SKYLAND TRAIL 

Skyland Trail provides mental health residential and day treatment programs for teens and adults struggling with mental health disorders like depression, bipolar disorder, anxiety disorders, and schizophrenia. Though struggling with their symptoms, Skyland Trail patients have entered treatment voluntarily, and clients and their families are engaged in their treatment program. Clients often admit to an intensive level of care like residential treatment and then transition to less intensive levels of care like day treatment over a period of about 2 to 4 months. Skyland Trail campuses include gardens, private patient rooms, and common rooms that provide a therapeutic, healing environment for our clients and families. A key philosophy at Skyland Trail is that we expect our clients to get better. We help our clients identify their own goals for their future, and we help them develop the skills needed to pursue those goals in healthy and effective ways. 

WORKPLACE CULTURE 

Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 200 employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients’ healing and recovery. 

Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equity.  

EMPLOYEE HEALTH 

Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail recommends employees to receive a CDC-approved influenza vaccination annually and recommends an annual Covid vaccine. 

QUALIFICATIONS AND SKILLS 

REQUIRED QUALIFICATIONS:   

• Bachelor’s degree required (preferred in communications, public relations, marketing, journalism, or related field) 

• 3-7 years professional experience 

REQUIRED SKILLS:  

• Written communication skills 

• Microsoft Office skills (PowerPoint, Word, and basic Excel) 

• Experience with email marketing program (mailchimp, constant contact, or similar) 

• Experience with web content management system (Wordpress or similar) 

• Intermediate graphic design skills (knowledge of Adobe Photoshop and Indesign and Canva) 

• Video editing skills (knowledge of Adobe Premier Pro and Canva) 

SALARY AND BENEFITS 

Salary range: $48,000-$58,000 commensurate with experience 

Benefits include: 

• 9 paid organization-wide holidays 

• 1 paid personal holiday 

• paid time off commensurate with experience 

• opportunity to earn annual bonuses  

• opportunity to opt-in to medical, dental, and vision insurance plans 

• employer match toward 403(b) retirement savings account for eligible employees 

• clinical continuing education provided free-of-charge on-site for a portion of required hours 

• employee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistance 

REQUIRED QUALIFICATIONS:   

• Bachelor’s degree required (preferred in communications, public relations, marketing, journalism, or related field) 

• 3-7 years professional experience 

REQUIRED SKILLS:  

• Written communication skills 

• Microsoft Office skills (PowerPoint, Word, and basic Excel) 

• Experience with email marketing program (mailchimp, constant contact, or similar) 

• Experience with web content management system (Wordpress or similar) 

• Intermediate graphic design skills (knowledge of Adobe Photoshop and Indesign and Canva) 

• Video editing skills (knowledge of Adobe Premier Pro and Canva)