Systems Administrator - Beaumont Service Office

Position Overview

We are seeking a knowledgeable and proactive System Administrator to maintain and support our IT infrastructure. This role is responsible for ensuring the stability, security, and performance of our servers, networks, and business-critical applications. The ideal candidate is detail-oriented, skilled in troubleshooting, and comfortable working in a fast-paced environment where technology reliability is essential.

Work Schedule

Monday – Friday 8:00am – 5:00pm

Key Responsibilities

• System Management
  • Install, configure, and maintain servers, operating systems, and applications.
  • Monitor system performance and resolve issues to ensure maximum uptime.
  • Manage user accounts, permissions, and security policies.
     
• Network & Security
  • Administer firewalls, switches, VPNs, and wireless networks.
  • Ensure data security and compliance by implementing IT best practices.
  • Perform system updates, patches, and vulnerability management.
     
• Backup & Recovery
  • Manage backup solutions and ensure disaster recovery readiness.
  • Conduct regular testing of recovery procedures.
     
• End-User Support
  • Provide Tier 2/3 support for escalated hardware, software, and system issues.
  • Document troubleshooting steps and IT procedures for knowledge sharing.
     
• Projects & Continuous Improvement
  • Assist in IT infrastructure upgrades, migrations, and deployments.
  • Research and recommend new tools and technologies to enhance efficiency.

Technical Expertise

• Operating Systems: Strong knowledge of Windows and/or Linux server administration. Scripting or automation skills (PowerShell, Bash, Python) preferred.
• Network & Security: General knowledge of network topology, network security, Active Directory, and firewall technology. The role also involves staying up-to-date on IT security trends and information, and having the ability to develop and implement a security plan.
• Virtualization: General knowledge of VCENTER and virtualization.
• Software & Devices: Functional knowledge of wireless technology, smartphones, and tablets, as well as anti-virus/malware applications. A working knowledge of Microsoft Office and Google G-Suite is also required.
• Threat Detection & Response: This role supports advanced threat detection and incident response, including performing deep-dive log analysis, packet inspection, and event correlation across multiple systems. It requires the ability to analyze events and artifacts across Windows, Linux, and network infrastructure.
• RMM and Authentication: Functional knowledge of RMM and a security two-factor authentication service is necessary.

Soft Skills

• Problem-solving: The ability to identify and resolve problems in a timely manner and analyze information skillfully.
• Customer service: Managing difficult customer situations, promptly responding to customer needs, and seeking feedback to improve service.
• Communication: Speaking clearly and persuasively, and demonstrating strong group presentation and meeting skills.
• Quality and planning: Looking for ways to improve quality, showing accuracy and thoroughness, and developing realistic action plans.
• Adaptability and dependability: The ability to adapt to changes in the work environment, manage competing demands, and consistently be at work on time.
• Safety and security: Actively promoting and personally observing safety and security procedures and using equipment properly.
• Teamwork: Possessing strong interpersonal and teamwork skills among peers.

Why Join Us

• Opportunity to manage and grow critical IT infrastructure.
• Competitive hourly pay, benefits, and professional development opportunities.
• Collaborative environment with a focus on innovation and reliability.

Education & Experience

• Minimum 2 years experience as Systems or Network Administrator required.
• High School Diploma or equivalent is required.
• Associates or Bachelors Degree in Information Technology related field preferred.
• Ability to demonstrate knowledge in applicable areas of technology. Certifications such as those from Microsoft, Cisco, and CompTIA are preferred but not required.

Work Environment

Professional work environment.

Minimal travel to Coburn’s locations will be required. A dependable mode of transportation is required.

Physical Requirements

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, and the ability to adjust focus. While performing the duties of this job, the employee is not exposed to weather conditions.  The noise level in the work environment is usually moderate.