Community Liaison, Migrant Families (Temporary)

About Graham:

Graham provides life-changing tools and resources for children, young adults and families who face some of the most difficult obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing.
 

We collaborate with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.

Principal Objective/Role Overview:

The Community Liaison for Migrant Families will work to support asylum-seeking families at shelter community locations. The role is central to fostering a safe, nurturing environment for migrant families while helping them navigate their transition to life in New York City. The Community Liaison will collaborate with local organizations, schools, and city agencies to connect families to critical resources, provide tangible support, and facilitate community engagement and advocacy.

This position requires regular on-site work at local hotels (3 days per week, 9 am–5 pm) and travel to other community locations as needed.

Job Responsibilities:

Family Engagement & Support:

• Build trusting relationships with migrant families to understand their needs and strengths.
• Provide advocacy, guidance, and referrals for essential services, including education, mental health, healthcare, housing, and legal assistance.
• Offer tangible resources, such as strollers, diapers, gift cards, school devices, and clothing.

Program Coordination:

• Collaborate with the Humanitarian Emergency Response and Relief Centers (HERRC) team, Stewart and other local hotels and staff, and local schools to ensure asylum-seeking and local families in the shelters receive appropriate support.
• Assist with planning and hosting events, such as back-to-school drives, baby showers, and wellness activities.
• Serve as the main point of contact for community organizations, schools, and city partners.

Advocacy & Education Support:

• Advocate for migrant families' access to education and collaborate with Department of Education (DOE) representatives to facilitate school enrollment.
• Partner with schools and community programs to address needs such as school supplies, uniforms, and educational resources.

Community Integration & Cultural Orientation:

• Help families acclimate to U.S. customs, NYC requirements, and community resources.
• Organize workshops and activities to promote social integration and cultural adjustment for families.

Crisis Intervention:

• Provide guidance and support for families experiencing crises, including domestic violence.
• Develop and implement safety plans and connect families to appropriate resources for financial and emotional assistance.

Stakeholder Collaboration:

• Engage school leaders, community organizations, and parent associations to co-design family-centered programming.
• Regularly meet with local partners to identify community assets, challenges, and opportunities for improvement.

Data Collection & Reporting:

• Track outreach efforts, engagement outcomes, and family needs to ensure effective service delivery.
• Provide detailed reports on program outcomes and community feedback.

Position Qualifications:

• Bachelor’s degree in social work, education, or a related human services field; master’s degree preferred.
• Bilingual in English/Spanish strongly preferred.
• Experience working with migrant populations or vulnerable communities.
• Strong interpersonal, verbal, and written communication skills.
• Proficient in Microsoft Office Suite and other digital tools.
• Demonstrated ability to work collaboratively in a team-oriented environment.
• Passion for enhancing the quality of life for families in need.

Salary & Compensation:

• Base Salary or Hourly Rate: $28.85/hour
• FLSA Status: Non-Exempt
• Benefits Eligibility: This role is eligible to participate in our Performance Based Merit Award program at the end of each fiscal year, and eligible for benefits including health insurance, retirement plans (pension and 403B thrift), career coaching via Bravely, and more!

EEO Statement

The Equal Employment Opportunity Policy of Graham is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Graham hires and promotes individuals solely based on their qualifications for the job to be filled.

Graham believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.