At Community Medical Centers (CMC), we’re passionate about improving health and well-being in the communities we call home. That’s why we work to ensure even our most vulnerable neighbors have affordable access to quality healthcare, regardless of age, income, or background. We offer integrated medical, dental, behavioral health, and supportive services, with a model of care that puts the patient at the center of a team-based approach. As one of the region’s largest healthcare providers, our growing network of neighborhood health centers serves over 100,000 patients in San Joaquin and Solano counties.

MISSION

Working together to improve health and well-being in our communities.

BENEFITS

• Competitive Pay
• Medical, Dental, & Vision benefits options for full-time employees
• Flexible spending account for medical expenses
• Dependent care
• Employee assistance program
• Life Insurance
• Pet Insurance
• Short Term/Long Term Disability Insurances
• 403(b) retirement saving plan with company match
• 10 paid sick days/12 Holidays/Vacations days vary on position
• In Shape Discounted Gym Membership
• Excellent growth and advancement opportunities
• Collaborative and diverse environment

POSITION SUMMARY:

The primary focus of the Social Worker / Case Manager is to use a patient centered approach and effective communication to assist patients to cope with the social/emotional issues and practical arrangements related to the patient’s illness. Effective social engagement strategies that establish trust and overcome barriers resulting from isolation, stigma, and the symptoms of mental health and/or substance use problems will be utilized. A sustained support model to meet basic needs and respond to individual preferences as well as trauma-informed services that restore hope will be utilized. The Social Worker is a member of the healthcare team providing assessments, coordination, treatment planning, information and referral to community resources and other social work services. The primary goal and offered individualized intensive case management services using a multidisciplinary approach, including, but not limited to: Mental health and substance abuse assessment; health system navigation; housing and benefits advocacy; health coaching, referrals and brief treatment, pharmacy consultation and supportive counseling.

SPECIFIC DUTIES:

MINIMUM REQUIREMENTS:

• High School Diploma or GED with 6 years of experience, AA degree with 4 years of experience, Bachelor’s degree with 2 years of experience, or Master’s degree. A degree in psychology, social work, or behavioral science is highly preferred. Experience should reflect progressive responsibility in social work, case management, health education, or community health service programs.
• Excellent knowledge and ability to learn computer programs such as Microsoft Office, Electronic Health Records, and patient tracking software.
• Strong communication/motivational interviewing and psychosocial assessment skills; effectively manage caseload. Prepare written and statistical reports.
• Valid California driver's license, proof of auto insurance, and personal transportation

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of principles and practices of social work and counseling techniques
• Knowledge of community resources and referral agencies
• Knowledge of group dynamics
• Knowledge of office management principles and practices
• Skill in counseling
• Skill in interviewing and communicating to elicit information and cooperation from patients.
• Skill in establishing and maintaining effective working relationships with patients, staff, and the public.
• Skill in public speaking
• Skill in facilitating support groups.
• Ability to write reports, correctly reflecting intervention, and document progress.
• Ability to learn and explain complex policies/regulations that govern processes in specific programs.

TYPICAL PHYSICAL DEMANDS:

May require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. May require lifting up-to 25 pounds. Vision must be correctable to 20/40 and hearing must be in the normal range for telephone contacts. Requires ability to drive to identified areas for presentations and other activities.

TYPICAL WORKING CONDITIONS:

Work is performed in an office environment within a clinic setting. Involves frequent contact with staff and the public. Work may be stressful at times. Contact may involve dealing with upset people.

This job description is not intended to be a complete list of all responsibilities, skills, or duties required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Community Medical Centers. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.

Community Medical Centers is an Equal Opportunity Employer. It is CMC’s policy to provide equal employment opportunities to all persons, regardless of age, national origin, race (including hair texture and hairstyle), color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors.