Do you want to make an impact on math education with the help of a beloved penguin? We’re hiring an Education Success Manager to support our partners on the East Coast.
Our ideal candidate will have:
Master-level consulting skills to:
- Proactively monitor and manage a large caseload of partners throughout the East coast, particularly centrally-located and some southern states including New Jersey, D.C., Virginia.
- Strategically plan and deliver effective in-person and virtual consultative support to administrators and educators
- Coordinate, plan, and facilitate onsite and online professional development for teachers and administrators
- Conduct quarterly or mid-year achievement review meetings with district and school leadership to review fidelity of implementation, provide recommendations for continued success, and ensure their ongoing partnership
- Regularly monitor data to prioritize and plan for proactive outreach throughout the territory
- Develop and maintain extraordinary relationships with existing schools to ensure their satisfaction and retention while helping to grow our incremental value
- Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for schools and districts
- Work independently and as a team
- Integrate technology into the classroom
- Serve as an ST Math program expert
The ability to inspire educators in the following situations:
- Working directly with teachers and champions to improve math education
- Consulting with school administrators to maximize the impact of our partnership
- Strategizing with district administrators around culture-building and data analytics
Expert knowledge of and experience with:
- Serving as a change agent with district and school leaders
- Adult learning theory and strategies to engage educators
- Building and maintaining relationships with school and district level administrators
- ST Math or other math educational software
Unparalleled territory management experience to:
- Make every school and district successful
- Allocate resources and strategically plan your time to maximize your impact in all schools
- Keep every educator thinking about the next step of their implementation
After reading about the opportunity on our team, are you more excited than you were before? If so, this probably also means that you have experience in a customer success role. More importantly, you are extremely comfortable with the tools of the trade.
This position must reside in the central east coast, the tri-state region of DE, VA, or MD, and reports to the Director of Education Success. It is also important to be comfortable turning on your webcam to build a rapport, even from a distance. This role does require travel (up to 60%).
