Technology Office Operations Administrator

POSITION TITLE:  Technology Office Operations Administrator

DEPARTMENT:  Information & Innovation

SUPERVISOR:  Director of Information Technology

STATUS:  Full Time 

FLSA:  Non-exempt (Hourly)

HOURS OF WORK: 7:30 AM – 4:00 PM 

CLASSIFICATION:  Non-Essential

LOCATION:  On-campus

POSITION SUMMARY: The Technology Office Operations Administrator serves as a key member of the Technology team. A highly organized and technically skilled individual, this role supports the smooth operation of our technology team while also overseeing administrative functions to ensure an efficient, professional office environment. 

ESSENTIAL RESPONSIBILITIES:

Office Manager Duties

• Oversee daily office operations, including supply ordering, tracking, and organization.
• Manage vendor relationships for equipment, supplies, and contracted services.
• Coordinate meetings, calendars, and communications for the Technology team.
• Manage budget tracking, invoice and check request processing, and credit card reconciliation.
• Ensure compliance with office policies, procedures, and record-keeping requirements.
• Coordinate with HR on tasks such as timely onboarding/offboarding of employees.
• Foster a positive and professional workplace culture through effective communication and organization.
• Perform other duties as assigned by the Director of Education Technology.

IT Technician Duties

• Provide Level 1 technical support to Gilman community members for hardware and software issues.
• Provides educational technology guidance and support to faculty and students.
• Install, configure, and support computers, mobile devices, and related equipment.
• Maintain inventory of technology assets and coordinate repairs or replacements as needed.
• Support the onboarding of new employees with the necessary tech setup and training.

QUALIFICATIONS: 

• Proven experience in IT support and office administration
• Working knowledge of Google Workspace for Education and Microsoft Office
• Working knowledge of macOS, iOS, Windows OS, and ChromeOS
• Ability to learn quickly and willingness to teach others
• Excellent troubleshooting and organizational skills
• Effective communication and interpersonal skills
• Ability to work independently, within a team, and manage competing priorities
• Ability to lift and/or move up to 50 pounds

COMPENSATION AND BENEFITS: 

We are committed to transparency and supporting our employees' well-being. For this role, we offer a competitive pay range of $23-$25 per hour based on experience and qualifications.

In addition to the annual salary, Gilman School offers a comprehensive benefits package which includes medical, dental, and vision insurance, as well as life insurance, critical illness and accident coverage, and both short- and long-term disability. We offer a 403 (b) retirement plan with employer match to help you plan for the future.

 We also believe in the importance of work-life balance. Our time-off package includes two weeks of paid vacation, seven sick days, a winter break, and a spring break annually. At Gilman School, you'll find a supportive environment where your health, wellness, and professional development are valued.