Account Receivable Associate

Accounts Receivable Associate

Essential Duties and Responsibilities:

• Review daily the daily aging report to determine delinquent customer accounts.
• Monitor assigned customer accounts’ delinquency status
• Perform collections on receivables owed for assigned customer accounts.  Contacts designated customer representative by letter, email, phone, etc. to determine future payment status
• Arrange payment plans for customers who have an existing balance but cannot submit the balance in full
• Apply payments to accounts & performs account reconciliations
• Perform credit & check Refunds
• Send out monthly statements
• Release Credit Hold orders up to designated authority limit
• Perform Notary Functions if appropriately licensed
• Back up Receptionist with answering incoming phone calls and greeting main entrance guests.  Ensures applicable internal personnel are notified guest has arrived and calls are holding
• Enroll customers in company specified relationship management software & transaction management software
• Answer customer phone calls & assist in customer service duties

Why work for HVAC Distributors?

• We have been in business for over 35 years
• Competitive compensation program
• Annual incentive program
• Full benefit package first of the month following 30 days of employment
• 401k Program with match
• State of the art technology
• Growth opportunities
• Best Places to Work in PA 2023, 2024 & 2025

Minimum Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Two years B to B Collections Experience Required

Education and/or Experience:

• Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills and Abilities:

To perform the job successfully, an individual should demonstrate the following skills and abilities:

• Must possess excellent verbal and written communication skills
• Demonstrated ability to develop cooperative working relationships
• Must be highly detail oriented and possess strong negotiation skills
• Must be extremely organized

Computer Skills:

• Must be proficient with Microsoft Office software such as Outlook, Word, and Excel.