Medical Examiner/Funeral Home Liaison

Summary

In alignment with Gift of Life Michigan’s core purpose and core values, the Medical Examiner/Funeral Home Liaison establishes and maintains good working relationships with forensic and funeral industry professionals in our service area to enhance and improve a collaborative environment that fosters donation opportunities while preserving the respective needs of the customers.

Duties & Responsibilities

The following job duties and responsibilities are stated in broad terms and not intended to be inclusive.  Those in bold are essential duties of the position:

• Establish contacts with key Medical Examiner (ME) offices and Funeral Homes (FH) in Gift of Life’s service area.
• Develop, negotiate, and maintain working contracts with all Medical Examiner offices in accordance with Michigan law.
• Respond in a timely manner to all ME/FH request for service regarding organ and tissue donation.
• Work with ME offices to maximize tissue donation.
• Develop and provide training to Gift of Life clinical staff related to communication with ME offices and funeral homes.
• Resource to all Gift of Life staff for issues related to ME/FHs.
• Develop and maintain programs that generate electronica referrals of non-hospital deaths.
• Collaborate with Hospital Donation Advocates on issues, initiatives, and process improvements to maximize donation.
• Respond to eye donor issues in the absence of an Eversight liaison.
• Meet annual performance goals and objectives.
• Participates in ongoing ME/FH educational displays and exhibits.
• Perform other duties as assigned.

Education and/or Experience

Required

• A bachelor’s degree in a field related to the essential duties of the position, including but not limited to healthcare related (biology, exercise science, etc.)
• Demonstrated ability to establish relationships and work diplomatically with key stakeholders.

Preferred

• Funeral Director license
• Experience in forensics or medical examiner investigations
• Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.

Knowledge, Skills, and Abilities (KSA)

• Written and verbal fluency in English.
• Ability to exercise initiative, critical thinking, and problem-solving.
• Strong interpersonal, communication, and presentation skills.
• Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
• Strong organizational skills and ability to manage multiple and competing priorities.
• Demonstrate attention to detail.

Organizational Culture Expectations

• Demonstrate the competencies of Professional, Determined and Compassionate.
• Maintain a motivated and positive attitude.
• Support an inclusive work environment.
• Ability to successfully collaborate and work as a member of an interdisciplinary team.
• Actively seek improvements.
• Always maintain a safe working environment and use of Universal Precautions.
• Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.