Operations Manager, MRO Services | KVNY

At Clay Lacy Aviation, our commitment to excellence extends to every aircraft we maintain and every client we serve. The Operations Manager, MRO Services plays a key role in ensuring our maintenance operations run safely, efficiently, and with the same care and attention to detail that define the Clay Lacy experience. This role leads our dedicated maintenance team at the Van Nuys facility, fostering collaboration, accountability, and a culture of continuous improvement.

Position Summary

The Operations Manager, MRO Services is responsible for all aircraft maintenance related product support functions for Clay Lacy Aviation. The following are direct reports into this position: Maintenance Supervisors. The Aircraft Maintenance Controllers will have a dotted line reporting relationship into this position.

• Location: Van Nuys, CA
• Compensation: $140,659.54 - $200,049.12

Responsibilities

Responsible for the Maintenance Department and all technical personnel along with all Operations conducted by the 145 Repair Station by;

• Overseeing the daily operations of the maintenance department
• Ensures and monitors quality of work performed by all maintenance employees
• Assists in developing capital and operating budgets.
• Ensures all aircraft maintenance is scheduled and completed timely and efficiently
• Ensure adequate resources are available to:

a. Comply with Federal, State and Local Regulations

b. Maintain trained staffing levels commensurate with operations conducted

c. Acquire and maintain adequate:

i. Housing

ii. Material

iii. Equipment/Tooling

iv. Technical Data

• Solicits feedback from staff for development of new concepts regarding procedures, facility improvements, processes, and information to ensure customer satisfaction and business goals are met.
• Responsible for and has the authority over all Repair Station operations that are conducted in compliance with 14 CFR Part 145.
• Duties include ensuring that Repair Station personnel follow the regulations
• Monitors and maintains the budget for manpower requirements.
• Reviews applications, interviews candidates, and approves the hiring of technicians and support staff as needed
• May participate and assist with Customer Project Manager functions and duties through the initial growth phase.
• Will be required to perform hands on maintenance on managed and transient aircraft through the initial growth phase
• Will be required to schedule and plan maintenance for managed and transient aircraft.
• May delegate all duties assigned. However, such delegation does not relieve overall responsibilities.

Key Performance Indicators

• Meet budgeted Sales and Revenue for 145 Repair Station Business line
• Meet budgeted expense for maintence department
• Meet budgeted EBITDA and Gross Margin for Aircraft Maintenance business line
• Meet defined Customer Service Metrics
• Meet defined Safety metrics for business line and other KPIs as identified

Skills and Abilities

• Develop and implement a development plan to sustain growth and profitability
• Project Planning and Pipeline Management
• Excellent verbal and written communication skills
• Ability to establish sound business relationships with business jet OEM’s
• Assist with CLA strategic planning and execution

Required Education & Experience

• Minimum of two (2) years of MRO management with a business aviation company.
• Minimum of five(5) years of experience in corporate aviation maintenance.
• Must have six (6) months supervisory experience.

Preferred Education & Experience

• Bachelor Degree in Business or Aviation Management preferred

** Must pass Pre-Employment Drug Screening and Background Check  

Benefits

Clay Lacy Aviation offers an excellent benefit package including medical, dental, vision, matching 401(K) and more to employees in full-time positions.

Disclaimer Statement  Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This job description may not cover or contain a comprehensive listing of all assigned activities, duties, or responsibilities, and may be amended at any time. Employees may be required to perform other job-related assignments as requested. 

Americans with Disabilities Act (ADA) Statement In compliance with the Americans with Disabilities Act (ADA), Clay Lacy Aviation provides reasonable accommodation when requested by qualified individuals with disabilities unless such accommodation would cause an undue hardship. We encourage both prospective and current employees to discuss potential accommodation with a representative of the Office of Human Resources. 

Equal Employment Opportunity (EEO) Statements Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.