Shift Coordinator - Tuscan Village *avg. $6-9 tips per hour!*

🍨 Join the Team That Scoops Magic 

Now Hiring: Shift Coordinators | Salem, NH 
$7.60/hr + $6–$9/hr in tips = $13.60–$16.60+/hr total compensation 

At Salt & Straw, we believe in making it count. Every shift. Every scoop. Every guest interaction. We're hiring Shift Coordinators to help lead the daily shop experience and create unforgettable guest service in our Salem, NH shop.  

✨ Why You’ll Love It Here: 

• Big Tips: Yup. Average hourly tips are seriously generous. 

• ⁠Get Paid Daily: Access your earnings before payday 

• Free Therapy 24/7: Mental health support for you and your family 

• 401(k) + Match—even for part-timers! 

• Educational $$$: Up to $1,800/year to support your learning 

• Paid Parental Leave: 12 weeks at 70% pay (yep, even hourly team members) 

• First Dibs: Taste new flavors before anyone else does 

• Pet Insurance (because 🐾 matter) 

• Shift flexibility, killer teammates, and a culture that actually walks the talk. 

💫 You’re a Great Fit If You: 

• Are 18+ with evening and weekend availability 

• Have 6+ months of experience in food service, hospitality, or fast-paced retail 

• Embody a calm, confident, and positive approach to teamwork 

• Are comfortable coaching small teams and solving problems on the fly 

• Love connecting with people and making their day 

• Think tasting every flavor is a rite of passage (it is) 

📝 What You’ll Do 

Shift Coordinators lead the vibe on the floor by keeping everyone in flow, guiding on-the-spot coaching, and helping our shops sparkle. 

• Deliver amazing customer service with a warm, welcoming vibe 

• Lead daily shift flow and help Scoopers stay on track 

• Jump in wherever needed: scooping, storytelling, register, waffle station, cleaning, hosting 

• Coach and motivate teammates in real time 

• Solve little hiccups and spread big joy 

• Create safe, warm spaces where everyone feels welcome 

• Ensure safety, cleanliness, and shop standards are consistently met 

• Assist with daily inventory, logbooks, and basic cash handling 

🛎️ Ready to Scoop the Unbelievable? This is more than a job. It’s a chance to build something that matters—with your hands, your heart, and a whole lot of ice cream. 

Our Values 

Create the Unbelievable 

Show Up Generously 

Act with Thoughtful Curiosity 

Share Human Kindness 

Make It Count

These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace. 

Apply now. Let’s make some magic. 

Food Allergy Warning This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Equal Employment Opportunity (EEO) Statement Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at ta@saltandstraw.com. 

Work Authorization and E-Verify We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.