Floor Tech

Job Description: Assist in providing complete carpet cleaning, restoration, and hard floor care services to government customers. Maintain industry certifications.

Responsibilities and duties of this position include but are not limited to:

• Perform carpet cleaning services as directed by the floor care technician.
• Perform hard floor care services as directed by the floor care technician.
• When required, assist in developing and operating mobile janitorial services.
• Train staff in the performance of carpet and hard floor services.
• Maintain company-owned service equipment in a satisfactory state of operation and repair and maintain inventory control and accountability for all assigned equipment.
• Maintain IICRC certification and other trade-related qualifications.
• Operate company-owned equipment and vehicles as safely and in accordance with company policy
• Maintain a thorough knowledge of the contract statement of work requirements as they pertain to carpet and floor care standards.
• Enhance customer relations.
• Evaluate service delivery and make changes as needed to ensure high-quality results and customer satisfaction.
• Other duties as assigned

REQUIRED QUALIFICATIONS

• Experience in carpet and hard floor care cleaning procedures and maintenance
• Experience in commercial janitorial services and associated chemicals and equipment.
• Ability to train employees on methods of accomplishing work performance and quality standards
• Have good customer service skills
• Be able to pass a background check
• Able to lift 55 pounds

Effective oral and written communication skills and must speak fluent English.