Director of Dental Services

Position Summary

This position is responsible for the coordination, direction and oversight of the dental services provided at HCHN. This position will provide direct care for 60% of the time, and administrative responsibilities 40% of the time.  This position will supervise all dentists and other dental staff.  

Duties & Responsibilities
•    Coordinates the U of D Dental Residency Program.
•    Develops and implements goals and objectives to ensure high-quality, cost-effective clinical care.
•    Plans and implements policies, procedures, and systems to achieve stated goals and to ensure compliance with The Joint Commission and other regulatory/third-party mandates.
•    Provides direct patient care and treatment.
•    Responsible for the overall supervision and training of dental staff.
•    Locates and recruits dentists, hygienists, and dental assistants for the facility and ensures appropriate training is received.
•    Oversees the scheduling of dentists for maximum coverage.
•    Interviews, hires, schedules, evaluates, disciplines, and recommends discharge of dental personnel.  Completes performance appraisals in a timely manner. Ensures staff compliance with dental center policies and contractual provisions.
•    Approves all licensures, certifications, credentialing, and privileging documents and ensures dentists complete all paperwork and applications within the assigned time frames.
•    Coordinates the development and implementation of dental policies and orientation materials and standards of care.
•    Ensures al medical records, coding, and billing information and changes are effectively and efficiently incorporated into the clinic setting with provider level personnel.
•    Ensures all patient charts are completed within 24 hours of the patient visit, and the charting is comprehensive and legible.
•    Approves and monitors CME hours and costs in compliance with each provider contract.
•    Chairs the monthly Dental Provider meeting and institutes continuing professional education, in-service training at each meeting.
•    Assists in the development of programs and grant writing.
•    Develops, implements, and monitors the HCHN CQI program related to clinic patient care.  Actively participates in the center-wide CQI process.
•    Reports to the CEO and Board of Directors on dental related items.
•    Participates in the preparation of the HCHN clinical/health care budget and the ongoing monitoring and evaluation.
•    Participates in community and organizational activities designed to modify community health-seeking behavior, epidemiology and community health care needs. This includes participating in the development of clinical care and health risk management protocols.
•    Active participant in HCHN’s Performance Improvement Process, Provider’s meeting, Continuous Quality Improvement committee and EMG meetings as scheduled.
•    Ensures all medical equipment, devices, and surfaces are properly disinfected and sterilized according to established protocols.
•    Maintains a clean and sanitary environment in patient care areas to prevent the spread of infections.
•    Performs other duties related infection control and prevention as assigned.
•    Other duties as assigned.  

Job Requirements
Education and/or Experience

•    Licensed to practice in Michigan, preferably with dental family practice experience.
•    Must have DEA registration.
•    Must have a minimum of three (3) years of progressively responsible management experience in a dental care related organization.
                                                 OR
     An equivalent combination of education and experience that provides the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    Ability to maintain confidentiality in all matters.
•    Ability to professionally handle patient complaints 
•    Ability to effectively communicate verbally and in writing.
•    Ability to coach and counsel staff.
•    Ability to perform well under pressure.
•    General computer proficiency.

Language Skills
•    Ability to communicate effectively with diverse populations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    While performing the duties of this job, the employee is regularly required to talk or hear.  
•    The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.  
•    The employee may occasionally lift and/or move up to 25 pounds. 
•    Specific vision requirements include the ability to see at close range. 
•    Fine hand manipulation.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

•    Clinic office space.
•    May be exposed to communicable diseases.
•    The noise level in the work environment is usually moderate.