Title of Position: Business Development Representative Manager
Organizational Relationship: Reports to Vice President of Sales
Job Family: Sales
Managerial Responsibilities: Direct
Classification: Exempt / Full-Time
Location Considerations: Strong preference for candidates residing in Georgia, Utah, or Indiana Location: #LI-Remote
GENERAL SUMMARY:
The Business Development Representative (BDR) Manager leads and maintains a high-performing team in a fast -paced, competitive and fun working environment. The BDR Manager is a player-coach, and is the source of knowledge and best practices amongst the team. The BDR Manager hires, trains, onboards, and mentors new BDRs.
DUTIES & RESPONSIBILITIES:
- Responsible for day-to-day hiring, training, coaching & general oversight of BDR team.
- Coaching & Mentoring: hands-on development of BDR team’s skills through various 1:1s, coaching sessions and ad-hoc best practices. Ensure team members improve performance and abilities over time by providing coaching and feedback in recurring 1:1s.
- Hold the team accountable to high standards of professional habits that lead to superior performance.
- Driving the team to hit monthly targets through positive and motivational feedback.
- Track team performance and implement corrective actions as needed.
- Own the collective KPIs for the BDR team.
- Effectively utilize our sales & marketing tech stack to ensure operational efficiency and data-driven decisions.
- Train members of the BDR team to contact and create qualified opportunities.
- Assist in recruiting, hiring, and onboarding new team members.
- Work closely with Sales and other members of the leadership team to improve opportunity management and qualification processes.
- Collaborate with other go to market leaders to drive improvements to overall sales processes.
- Work in collaboration with Content, Marketing Program Managers, and Product Marketing to execute effective messaging for outbound communications to your team’s assigned leads.
PHYSICAL DEMAND:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
SECURITY ROLE / RESPONSIBILITY:
- Protected Health Information (“PHI”): This position may have access to and be responsible for the security of PHI/PI on an incidental basis.
- Human Resource Information: This position may have access to and be responsible for the security of information including salary, insurance, reviews, resumes.
- Financial Admin: This position may have access to and be responsible for the security of financial administrative accounts and corporate accounts.
- Application Admin: This position may have access to and be responsible for securely administering user access to corporate applications.
