Emergency Room Charge Nurse

General Summary:

The Nurse Operations Manager performs a variety of administrative and nursing duties in supervising and caring for patients from minor treatment to acutely ill in a one-of-a-kind, free-standing outpatient facilities, providing easy access unscheduled care. This hyper-efficient delivery of Emergency Medicine Specialty Services combined with outpatient facility efficiently provides high quality care that can yield lower ER visits, lower hospital admissions and create savings.

Description of Essential Duties:

In addition to all responsibilities of the Registered Nurse Position, the NOM will also perform the following functions:

• Build relationships with patients and employees and help support a culture of passion and enthusiasm

• Perform meaningful growth meeting with RN’s and PCC’s on a routine basis

• Identify areas of improvement that will result in the meeting or exceeding of organizational quality metric goals

• Adhere to and positively promote all protocols

• Oversee and coordinate maintenance of all equipment in clinical area

• Completion of checklists and assigned tasks by deadlines

• Generate clinical staff schedule ensuring it is fair (all requests for time off considered, no one staff member working unreasonable number of shifts in a row, etc.) and all shifts are covered.

• Coordinate and provide oversight of the training of the clinical team members to include providers, lab team, and radiology techs during clinical portion of training.

• Professionally and expertly represent Crucial Care during surveys related to the clinical area (DOH, COLA, AHCA, JC, etc.)

• Participate in QA/PI activities

  • Hand Washing Audit

  • Chart Audits

  • Room Turn Over Audits

  • Other audits as dictated by the FL or VP of Clinical Operations

• Maintain quality standards by updating protocols as needed, making recommendations based on current best practices, bringing to the attention of the facility leader any unsafe practices, etc.

• Ensure the work flow of the clinical area during the work day, addressing any issues/challenges

• Provide oversight to the inventory process to include ordering, addressing back orders, submitting inventory updates in a timely manner

• Work with FL on Employee Health initiatives

  • TB testing

  • Hepatitis B Immunizations

  • Flu Vaccine administration

• Other activities as assigned by the Facility Director or Operations Leadership

• Provide oversight to linen ordering process

• Manage the ordering and proper disposal/return of medications in accordance with DEA regulations

• Continuous education and training of team on new or updated processes/equipment

• Active participation in the hiring and termination of clinical team and in all departmental meetings

• Serve as a strong resource for the staff and support the Facility Leader in their absence

• Follow the information security policies and management system, contributing to their effectiveness, and actively reporting on their performance

GEMD1

Job Requirements:

Education:

Associates

Experience Years:

5 Years

Experience Type:

• Active Florida RN License

• Minimum 5 years nursing experience with 3 of those years in Emergency Medicine

• Healthcare Leadership/Management experience strongly preferred

• Must be able to successfully pass a background and drug test

• Must be successfully credentialed within each facility through the routine privilege and credential process

• ACLS

• PALS

• Proficiency with Windows based computers and common programs such as MS Word, Excel, Outlook, and other common forms of electronic communication.

• Great positive communication skills (including the ability to proficiently read, write, and speak English)

• Must be able to work independently in a fast-paced environment

• Able to perform the duties expected for an active role in a busy medical environment (standing, walking, teaching, public speaking, pulling, pushing, lifting, etc.)

• Able to stand and work up to a 12-hour shift in the facility

• Ability to travel between local facilities (50-mile radius) in order to cover shifts as requested

• Legibly write English, clearly speak English, and proficiently read English

• Bilingual Preferred

• *** RN’s currently employed by or affiliated with medical marijuana clinics are ineligible for hire.

Certifications/Licenses:

Active State of Florida RN License

Travel: Negligible