Clinical Care Assistant Apprentice

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”

Job Summary

This entry-level position Medical Assistant Apprentice is apt to provide hands-on training and experience in the healthcare field under the guidance and supervision of experienced healthcare professionals. This apprenticeship aims to develop the apprentice's skills in both clinical and administrative tasks, preparing them for a full-time role as a Medical Assistant. The apprentice will work closely with medical staff and patients, learning how to support patient care, manage medical records, and perform various office duties in a healthcare setting. 

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Training and Development 

• Related Technical Instruction (RTI) 

• Adhere to the theoretical component of instructions designed to provide the Apprentice with knowledge of Medical Assistant occupation. 

• Complete assigned modules, workshops, competencies and educational activities as part of the apprenticeship program. 

• Enhance understanding of medical terminology through structured methods such as flashcards, quizzes, or interactive exercises. 

• On the Job Training (OJT) 

• Adhere and practice hands-on training that occurs in the actual work environment. 

• The apprentices will perform tasks and duties under the supervision of experienced professionals. 

• Engage in day-to-day medical assistant tasks such as taking vital signs, drawing blood, and assisting with patient exams under the supervision of experienced professionals. 

• Competency- Based Framework 

• By obtaining sign-off from the preceptor, confirms formal approval that the apprentice was able to demonstrate proficiency across defined competencies. This ensures they are fully prepared to perform the independent tasks required of a Medical Assistant in a clinical setting. 

• Clinical Duties 

• Observe and learn proper techniques to perform patient care tasks such as; 

• Assist in preparing patients for examinations and procedures by taking vital signs, recording medical histories, and providing comfort and reassurance. 

• Support healthcare providers during patient exams by preparing exam rooms, organizing instruments, and ensuring that all necessary supplies are available. 

• Perform basic clinical tasks such as drawing blood, administering injections, vaccines and assisting with minor procedures under supervision and as ordered by the licensed Independent Provider (LIP). 

• Supervise venipunctures and/or capillary punctures to draw blood samples for testing (LIP). 

• Follow proper procedures for labeling, handling, and transporting specimens to ensure accuracy, prevent contamination. 

• Supervise administration of oral, topical, sublingual, or injectable medications as directed by the licensed Independent Provider (LIP) except intravenous medications. 

• Clean, dress, and bandage superficial wounds as ordered by the (LIP). 

• Conduct simple in-house CLIA waived tests, as ordered by the (LIP). 

• Perform and document regular quality control tests to ensure the accuracy of lab results and the proper functioning of lab equipment. 

• Practice and maintain aseptic techniques during clinical procedures to prevent infections. 

• Clean and disinfect exam rooms, equipment, and surfaces following each patient encounter and policy. 

• Sterilize medical instruments and equipment using autoclaves or other sterilization methods. 

• Use appropriate PPE (gloves, masks, gowns) to prevent healthcare-associated infections (HAIs). 

• Ensure that biohazardous waste is collected and removed according to organizational procedures. 

• Provide patients with clear instructions regarding post-visit care, medication use, and follow-up appointments. 

• Learn to perform clinical procedures such as electrocardiogram (ECG), Ear Lavage, Ear Suction, Suture Removal, Diabetic Retinal Examination (DRE), Tuberculosis Skin Test and Reading, Vision Exam with Snellen chart and/or digital camera as ordered by the (LIP). 

• Demonstrate age-specific competencies to provide safe, effective, and personalized care. Can understand and address the physical, emotional, developmental, and social needs of each age group to ensures high-quality care: 

1. Newborn (0 to 1) 

1. Toddler (1 to 3) 

1. Preschool (3 to 5) 

1. School age (6 to 12) 

1. Adolescent (13 to 18) 

1. Adult (19 to 65) 

1. Elderly (over 65) 

• Must obtain sign-off from the preceptor, confirms formal approval that the CCA was able to demonstrate proficiency across defined competencies following designated time for each task. This ensures they are fully prepared to perform the independent tasks required of a Medical Assistant in a clinical setting. 

• Respond to medical emergencies, provide basic first aid, and assist in stabilizing patients under supervision and as ordered by the (LIP). 

• Provides care with cultural awareness and sensitivity. 

Administrative Duties 

• Support the maintenance of accurate and up-to-date patient records by entering data, filing documents, and managing electronic health records (EHR) systems. 

• Ensure the confidentiality and security of patient information in compliance with HIPAA regulations. 

• Perform general office tasks such as answering phones, handling, and managing inventory of medical supplies and equipment. 

• Assist with billing, coding, and insurance claims processing under the guidance of experienced staff. 

• Perform Pre-Visit Planning to gather information needed prior to patient visit. 

• Responses to telephone encounters and actions in a timely manner. 

• Urgent Care Patient Follow-Up Documentation and Calls. 

• Communicable Disease Reporting. 

• Hospital transfer documentation and reporting. 

• Prepared Informed Consent. 

• Cologuard and Lab Specimen Transmission. 

• Medical Records Request. 

• Coordinate care by facilitating Pre-op Clearance, medication authorization request, and referrals. 

• Adhere to all healthcare policies, procedures, and safety protocols.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Required Education

• High School Graduate, GED, or equivalent.
• The minimum age qualification required by the Apprenticeship Committee, Sponsor, or Participating Employer for persons entering the Apprenticeship Program is: 18 years. 

Required Experience

• No prior experience required; on-the-job training will be provided.

Required Licenses and Certifications

• N/A

Required Knowledge, Skills, and Abilities

• Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively and compassionately with patients, families, and healthcare staff. 
• Organizational Skills: Ability to manage multiple tasks, maintain accurate records, and work efficiently in a fast-paced environment. 
• Attention to Detail: Keen attention to detail in performing clinical and administrative tasks to ensure patient safety and accuracy. 
• Teamwork and Collaboration: Ability to work effectively as part of a team, taking direction from supervisors and cooperating with colleagues to deliver high-quality care. 
• Professionalism: Demonstrate professionalism in appearance and behavior. 
• Interest in the Medical Field: A genuine interest in pursuing a career in healthcare and a willingness to learn and develop new skills.

Preferred Qualifications

• Previous healthcare or customer service experience is a plus. 
• Technical Proficiency: Basic proficiency with Microsoft, Google, Excel, Word, and PowerPoint, or any other job-related vocational coursework tools and the ability to learn and use medical software and electronic health record systems. 

Financial Responsibilities

Budget Responsibilities

Languages

Travel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Conditions

Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Physical/Environmental Activities

Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren’t essential to job performance.