Regional Operations Director

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”

Job Summary

A Regional Operations Director will play a crucial role in overseeing and optimizing the operational efficiency of our organization across multiple locations within a specified region. They will be responsible for developing and implementing strategic initiatives to enhance productivity, streamline processes, and ensure consistent delivery of high-quality services. This leadership role demands a combination of strategic thinking, strong operational management skills, and the ability to collaborate effectively with various teams.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strategic Planning - Develop and execute operational strategies aligned with the overall organizational goals. Collaborate with executive leadership. Establish performance metrics and operational targets for the region.
• Operational Leadership - Provide leadership and guidance to regional operations teams. Oversee day-to-day operations, monitoring key performance indicators and implementing improvements. Ensure alignment with company objectives.
• Process Optimization - Analyze existing processes and workflows. Implement best practices and standardized processes. Identify opportunities for efficiency improvements. Enhance operational effectiveness.
• Resource Management - Optimize resource allocation across multiple locations. Work closely with HR to assess staffing needs, recruit top talent, and develop teams. Ensure cost-effectiveness and productivity.
• Quality Assurance - Implement and monitor quality assurance programs. Address and resolve operational issues promptly. Maintain high service standards. Ensure customer satisfaction.
• Communication and Collaboration - Act as a liaison between regional operations and executive leadership. Foster effective communication and collaboration between different departments and teams within the region.
• Budget Management - Develop and manage budgets for regional operations. Identify cost-saving opportunities without compromising operational efficiency. Ensure financial goals are met.
• Compliance and Risk Management - Develop and implement risk management strategies to mitigate potential operational risks. Ensure compliance with relevant regulations and industry standards.

Supervisory Responsibilities

• This position has supervisory responsibility of the Operations Managers within the assigned region.

Required Education

• Bachelor's degree in Business Administration, Operations Management, or a related field.

Required Experience

• Proven experience in a senior operational management role, preferably at a regional or multi-location level.

Required Licenses and Certifications

• N/A

Required Knowledge, Skills, and Abilities

• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Effective communication and interpersonal skills.
• Demonstrated ability to drive change and process improvement initiatives.
• Knowledge of industry best practices and emerging trends.

Preferred Qualifications

• N/A

Languages

Travel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Conditions

Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the company. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility