Director, People Services - Talent Management

LIFELONG LEARNING ADMINISTRATION CORPORATION (LLAC)

Full Time, Monday–Friday; 

This position will reside in the greater Southern CA area. This position has a hybrid/remote work arrangement with one office day per week in the office in Lancaster, CA.

The Lifelong Learning Advantage

At Lifelong Learning, our mission is to support our client schools so they can concentrate on improving educational outcomes and student success. We continue to be a strong, positive force, pioneering the way education is delivered to all students. Learn more about us at https://llac.org/

How You Will Make an Impact

The Director, Talent Management directs, manages, and coordinates organization-wide efforts to ensure that talent acquisition, onboarding, training and performance management (PM) are developed and managed using a data-driven focus that sets priorities for improvements aligned to the Organizations ongoing strategic goals. This position will manage full life cycle recruitment by sourcing the best talent for the Organization, as well as maintaining effective programs for diversity, equity, inclusion, retention, promotion, and succession planning.

RESPONSIBILITIES/DUTIES: This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Serve as a business partner with hiring managers to develop effective sourcing and recruitment strategies that result in client satisfaction
• Develop and maintain effective relationships within the organization and the hiring community to have influence and impact the recruiting and hiring process
• Manage full life cycle recruitment (requisition approval, post, source, prescreen, schedule, background, references, offer, onboarding, etc.) Complete hiring process within defined metrics to minimize overall time-to-start
• Develop and implement creative and innovative sourcing strategies and techniques to build a pipeline of qualified candidates. Define roles and responsibilities of hiring team and develop service-level agreements to ensure an effective and efficient recruitment life cycle while minimizing cost-per-hire
• Ensure that Organizations training contents and delivery are in compliance with applicable laws
• Conduct presentations and employee training
• Develop, initiate and maintain effective programs for workforce retention, promotion and succession planning
• Provide professional expertise and support in the design, development and implementation of the talent review process to achieve business goals and results in the creation of an internal bench of top talent
• Ensure that organization-wide talent management and performance management initiatives are focused and align with improving operational and program efficiencies and effectiveness
• Identify Key Performance Index (KPI) and job-related competencies and develop appropriate metrics and tracking mechanisms to build accountability, measure results, and optimize the impact of the talent management services
• Collaborate with Senior Leadership to develop and manage the maintenance and execution of the performance management system, including standards of performance, and performance evaluation instruments
• Create and maintain an environment of equal employment opportunity, diversity and competitive advantage in support of the Organizations diversity and inclusion strategic plan
• Work with People Services Leadership or HRIS Administrator to collect and coordinate aggregate data for talent pool and translate those data into insights through data analysis that drives deliberate action plans at the appropriate levels
• Perform administrative duties, responsibilities, and activities may be assigned or changed from time to time

SUPERVISORY RESPONSIBILITIES:

• Manage, coordinate, supervise, coach, and direct the hiring, training, or performance evaluations of team members and oversee their daily activities

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

• Knowledge of principles and procedures for recruitment, selection, training, performance design, development, and information systems
• Knowledge of principles and process needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to drive and achieve results by setting goals, using measurement methods to monitor progress toward goals, and commitment to meet or exceed goals
• Ability to navigate highly ambiguous environments by taking a whole Organizations view, acting decisively and supporting others to be their best
• Ability to evaluate program effectiveness, analyze and interpret data and leverage those insights into critical decisions
• Demonstrates a commitment to continuous learning and development, adaptable, resilient, and flexible

MINIMUM QUALIFICATIONS:

• Masters Degree in Organization Development (OD), human resources (HR) or equivalent field preferred
• 5 years experience in Management and Leadership required
• 5 years experience in one or more of the following: designing, developing and supporting organization-wide talent management programs that cover performance management, talent development, coaching, succession planning, data analytics and relationship management required
• Experience in all areas of sourcing such as the internet, social media, networking, employee referrals, job postings, as well as conducting open houses and virtual job fairs. Experience in working with applicant tracking systems
• Strong autonomy and ability make sound decisions under conditions of uncertainty
• Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook)

TRAVEL: Ability to travel in performance of job duties is required

PHYSICAL REQUIREMENTS:

• Mental Demands: high workflow management, high project coordination
• Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
• Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly
• Average Hearing: able to hear average or normal conversations and receive ordinary information
• Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery
• Physical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs)
• Frequent multi-tasking, changing of task priorities, repetitious exacting work required
• Working in a noisy, distracting environment with frequent deadline pressures