Manager, Advocacy Services

LIFELONG LEARNING ADMINISTRATION CORPORATION (LLAC)

Full Time, Monday - Friday

The Lifelong Learning Advantage

At Lifelong Learning, our mission is to support our client schools so they can concentrate on improving educational outcomes and student success. We continue to be a strong, positive force, pioneering the way education is delivered to all students. Learn more about us at https://llac.org/

How You Will Make an Impact

The Manager, Advocacy Services supports client school success by managing and supporting advocacy efforts that elevate the voices of students, families, and educators. This role blends policy awareness, stakeholder training, and compelling storytelling to strengthen public understanding and support for client schools. The manager creates high-impact materials, supports community engagement, collaborates with External Affairs and partners with school leaders to build local advocacy capacity and promote positive narratives around public-school choice. Reports to Chief External Affairs Officer or designee

RESPONSIBILITIES/DUTIES:  This job description is intended to accurately reflect the position's duties, responsibilities, and requirements. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with this classification. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Design and implement advocacy initiatives aligned with organizational priorities, charter school autonomy, and community impact goals. Identify emerging issues and mobilize targeted responses across school communities.
• Support school leaders and teams in local advocacy efforts and enhance issue awareness and engagement.
• Monitor relevant education policy trends and translate developments into accessible materials for stakeholders.
• Manage the development of advocacy concepts and messaging frameworks that inform the creation of videos, fact sheets, toolkits, talking points, and presentations to advance strategic priorities and stakeholder engagement.
• Collaborate with the marketing team to develop advocacy-focused content (e.g., video, print, digital) that highlights student and school success stories for use in stakeholder engagement, community education, and policy initiatives.
• Maintain a library of storytelling assets, templates, and outreach materials.
• Design and facilitate training sessions, workshops, and coaching programs to equip school leaders, students, and families with the skills and tools necessary to advocate effectively.
• Support site visits, storytelling workshops, and engagement opportunities with community partners.
• Collaborate with internal teams to align messaging, campaigns, and school-based support.
• Assist in planning and executing advocacy campaigns across platforms.
• Support messaging for key advocacy moments, such as awareness weeks, legislative milestones, or public forums.
• Track campaign metrics, stakeholder engagement, and advocacy outcomes to assess effectiveness and inform future strategies. Provide regular reporting and strategic recommendations to leadership.
• Supervisory Responsibilities: Manage, coordinate, supervise, coach, and direct the hiring, training, timely performance evaluations of team members, oversee their daily activities and oversee the daily workflow of the department.

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge and understanding of the organization’s culture, business units, services, and products.
• Knowledge of the charter school landscape and K–12 education policy issues.
• Experience with basic graphic design and/or video tools (e.g., Canva, Adobe, iMovie).
• Abilities and/or cultural competence working with diverse communities.
• Ability to interpret and apply laws, regulations, policies and procedures.
• Ability to exercise critical thinking, use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to analyze business data or information: identify the underlying principles, reasons, or facts of information by breaking down information or data.
• Ability to make decisions, solve systems, process problems, analyze information and evaluate results to choose the best solution.
• Ability to work under tight deadlines and handle multiple requests or interruptions while still completing projects or work assignments in a timely manner.
• Self-sufficient, resourceful, and committed to providing excellent customer service.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in education, public affairs, or a related field required.
• 3–5 years of experience in advocacy, community engagement, public education, or nonprofit communications required.
• Strong writing, public speaking, and stakeholder engagement skills required
• Demonstrated experience creating written and visual content for diverse audiences required.
• Strong autonomy, reliable, responsible, dependable and willingness to take on responsibilities and challenges.
• Proficient level of skills in MS Office (Word, Excel, PowerPoint, Outlook) and other technology applications
• Ability to travel up to 5% in performance of job duties is required.

PHYSICAL REQUIREMENTS:

• Vision: Ability to read small print and view a computer screen for prolong periods, prepare, or inspect documents and operate office equipment.
• Hearing: Ability to hear average or typical conversations and receive ordinary information.
• Speech: Ability to be understood in face-to-face communication, in person or remote, to speak with a level of proficiency and volume to be understood over a telephone or computer.
• Mental Demands: Ability to read, write, understand, interpret, and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Frequent multi-tasking, changing of task priorities, repetitious exacting work. Understand how to manage stress. high workflow management, high project coordination, and high people engagement.
• Upper Body Mobility: Ability to use fingers to make small movements such as typing, picking up small objects, or pinching fingers together, use hands to grasp, and manipulate small objects; twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
• Strength: Ability to lift, carry, push, and pull objects weighing up to 10 pounds.
• Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors. Prolonged period sitting at a desk and working on a computer. Work in a low to moderate noise environment with frequent deadline pressures.