Direct Care Specialist

About the Role

As a Partner in Wellbeing, the Direct Care Specialist provides hands-on assistance to individuals with mental health conditions, helping them with daily living activities and promoting overall well-being.  They work under the supervision of a mental health practitioner and/or professional offering support and encouragement to help clients achieve greater independence and community inclusion.

Essential Responsibilities

• Provides services as outlined in the client’s treatment plan. Assist with daily living activities.
• Participate and/or lead activities, social skills training, and other interventions designed to promote client engagement.
• Provides a supportive presence, helping clients manage stress, cope with difficult emotions, and build positive relationships.
• Observe clients for changes in behavior, mood, or physical health and report any concerns to the appropriate staff.
• Monitor medication administration and encourage medication compliance.
• Create a safe and supportive environment by implementing and adhering to facility policies, procedures, and safety protocols.
• Accurately documenting client care, observations, and progress in accordance with guidelines.
• Follow the daily menu and put together meals during shifts worked during meal times.
• Accompanies clients to scheduled appointments and transports clients as requested.
• Performs additional duties as assigned or requested.

Position Requirements

Required Education, Certification, and Experience

• Must have a high school diploma or equivalent.
• Must pass a criminal background check through MN DHS NetStudy.
• Access to a personal vehicle and the ability and willingness to use the vehicle in carrying out the position’s responsibilities if required.
• Valid driver’s license and insurable under the agency’s automobile insurance policy if required.
• Free from substance use problems for no less than 2 years.

Knowledge, Skills, Abilities, and Other Attributes

• Basic knowledge of basic mental health dynamics regarding the diagnosis, assessment, and treatment of an array of mental health, substance health, and other behavioral issues.
• Knowledge of word processing, electronic records, email, internet, scan, and fax.
• Ability to handle confidential information responsibly.
• Skill in adaptability and flexibility, teamwork, and interdisciplinary setting.
• Knowledge of Microsoft Office Suite.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to maintain client confidentiality per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).