Role, Responsibilities, and Essential Duties
1.) Program Oversight and Leadership (45%)
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Provide oversight and leadership for Pre-High, High School Equivalency, and college readiness/placement/transition programs for participants.
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Coordinate recruitment, enrollment, assessment, testing, and retention efforts with the academic support team staff.
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Use visual and digital instruction and data platforms to plan, design, and implement initiatives, action plans, and goals in collaboration with instructional staff, career development teams, and supportive services.
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Supervise, observe, and motivate academic staff members (teachers and instructors).
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Recruit, train, and evaluate staff, interns, and volunteers to ensure knowledge of data management systems such as Salesforce and DYCD Connect within the program.
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Create a supportive, inclusive, and teamwork-oriented climate and culture to enhance student achievement and staff engagement.
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Promote best practices in youth development, differentiated visual and digital instruction, crisis intervention, and classroom behavior management.
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Collaborate with instructional staff and other stakeholders to address challenges and enhance program effectiveness through data analysis processes.
2.) Participant Advising and Support (30%)
In collaboration with the instructional team:
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Meet individually with participants weekly to review their goals, program progress, and post-secondary plans.
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Assess students’ academic levels and readiness for GED testing through diagnostic tools, and develop individualized learning plans leading to GED attainment.
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Provide motivation, encouragement, and strategies to overcome barriers to success both internally and externally.
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Offer guidance on study habits, time management, tutoring support services, educational workshops, and online materials to address specific challenges, including test-taking techniques and strategies.
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Guide and coach students through GED exam registration and TABE testing processes, ensuring familiarity with testing procedures.
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Work closely with the Career and Alumni Services (CASH) team to support students in exploring and pursuing postsecondary education or career opportunities such as vocational programs, college admissions, and financial aid options.
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Collaborate with the Employment Specialist for Education and Workforce Development for internship and placement opportunities.
3.) Partnership Development (10%)
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Develop and maintain partnerships with community members, external partners, and educational institutions to support program growth and success.
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Collaborate with Isaacs/Goddard Riverside programs to expand resources available to participants.
4.) Data Management and Analysis (10%)
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Oversee and manage academic data while ensuring compliance with confidentiality guidelines and grant/budget deadlines.
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Analyze data to improve student performance and ensure successful completion rates for program participants.
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Maintain detailed records of test scores, student progress reports, attendance rates, and overall program performance.
5.) Budget Development and Management (5%)
Qualifications/Educational Requirements
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Bachelor’s degree required; Master’s degree in Education or a related field preferred.
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Minimum of 2–3 years of program management experience in an education setting within a community-based organization.
Experience
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Proven managerial experience in supervising staff and developing strategies to improve student success and program outcomes.
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Strong background in data tracking, collection, analysis, and management.
Knowledge, Skills, and Abilities
Working Knowledge:
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Strong understanding of youth development principles and engagement strategies for individuals aged 17–24.
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Experience in standardized testing processes, including GED or High School Equivalency exams.
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Proficiency in administrative tools and software for managing student data and performance (e.g., Microsoft Excel, database systems).
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Knowledge of community resources supporting participants’ non-academic needs (childcare, transportation, food assistance, housing).
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Familiarity with financial aid and college admissions processes.
General Knowledge:
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Adult education pedagogy and techniques for teaching literacy, numeracy, and pre-GED/HSE subjects.
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Academic advising and individualized student learning plan development.
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Principles of program coordination within community-based or education-focused organizations.
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Workforce development programming, including job readiness and vocational training.
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Data collection, reporting systems, and confidentiality guidelines.
Thorough Knowledge:
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Advanced understanding of GED testing criteria, standards, and curriculum design for high school equivalency preparation.
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Excellent interpersonal, verbal, and written communication, networking, and conflict resolution skills.
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Best practices in behavior management and creating inclusive classroom environments.
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Techniques for building and maintaining community partnerships with external organizations and institutions.
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Proficiency in data analysis for tracking performance and improving program delivery.
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Budget development, financial tracking, and compliance with funding regulations.
Comprehensive Knowledge:
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Advanced understanding of GED testing criteria, standards, and curriculum design.
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Best practices in behavior management and creating inclusive learning environments for students with varying abilities.
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Techniques for developing and maintaining external partnerships.
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Proficiency in performance-based data analysis to enhance program effectiveness.
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Mastery in budget development, financial tracking, and compliance with grant/contract expectations.
Physical Requirements/Working Conditions
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Work primarily performed in a community center or educational setting with standard office and classroom conditions.
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Noise levels may vary during student interactions or group activities.
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Occasional visits to partner organizations, off-site events, or community locations.
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Some evenings and weekends required for events or program needs.
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Must work collaboratively in a team setting and remain accessible throughout the day.
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Strong problem-solving and decision-making abilities.
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Ability to handle confidential information with discretion.
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Bilingual or bicultural skills desirable but not required.
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Flexibility to attend recruitment fairs, events, and program-related initiatives.
Employee Benefits:
- Medical/Dental/Vision
- Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
- 403B Thrift Retirement Plan
- 12 Annual Sick Days
- 12 Agency Holidays
- 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
- Total of more than 6 weeks (a month and half) of paid time off
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
