Founded more than a century ago, Holton-Arms School encourages young women in grades 3- 12 to approach the world with a thirst for challenge, unflinching curiosity, and a sense of responsibility to use what they learn for the greatest good. A nationally-recognized school that prioritizes purposeful connections, Holton is a vibrant place where both students and faculty are deeply engaged in the process of learning and bring tremendous spirit and passion to their work.
With a long legacy of excellence in educating girls, Holton provides students with time-tested and future-forward programming, preparing them for what the world needs next. The mission of the Holton-Arms School is to cultivate the unique potential of young women through the “education not only of the mind, but of the soul and spirit”. Founded in 1901 by two visionary women, Holton-Arms continues to cultivate a diverse, inclusive, and equitable school community; tend to the health and wellbeing of its members; and build a global curriculum that responds to the learners in its classrooms and the world around us.
The school’s aspirations and current program are rooted in Mrs. Holton’s founding vision: “My high hope is that they who enter through the ‘Open Door’ of Holton-Arms remember they felt, in the friendliness of a home, the urge to learn and the joy of overcoming obstacles as the way to happiness and the fullest life”. In this vibrant community committed to academic excellence, discovery, creativity, and joy, students are scholars, artists, and athletes who find their voices, take risks, learn from mistakes, pursue leadership opportunities, and build lifelong friendships. The school motto, Inveniam viam aut faciam (I will find a way or make one), exemplifies this spirit of agency and empowerment.
We seek applicants from diverse backgrounds, talents, and interests who share our passion for helping girls learn, grow, and thrive. Together, we are committed to cultivating the leaders of tomorrow who will make a positive impact on their communities and the world.
Position Overview
The Admissions Coordinator for Hospitality serves as the welcoming presence and primary point of contact for Holton-Arms School, embodying the school's mission and values in all interactions. This vital role provides comprehensive administrative support to students, parents, faculty, staff, and visitors, ensuring the smooth and efficient operation of the school's front office. The ideal candidate is highly organized, possesses exceptional interpersonal and communication skills, and is dedicated to creating a positive and supportive environment for the entire school community. This is a full-time 12 month position.
Key Responsibilities:
- Warmly welcome and greet all students, parents, faculty, staff, and visitors, managing visitor flow and ensuring a positive first impression while adhering to security protocols.
- Answer and direct incoming calls on a multi-line system, taking accurate messages and routing them appropriately.
- Respond to general inquiries from the school community and public, providing accurate information on policies, events, and procedures.
- Provide comprehensive administrative support, including photocopying, scanning, filing, data entry, managing mail, and assisting with school communications and event management.
- Address student needs such as responding to questions about late arrivals and early dismissals, handling general inquiries, and communicating with parents on student-related issues.
- Maintain a working knowledge of campus activities, faculty, staff, students, and parents.
- Stay informed about daily events, when to expect visitors, and where to direct visitors when they arrive.
- Ensure the reception area is tidy and organized.
- Maintain strict confidentiality regarding sensitive school information.
- Perform other duties as assigned.
Qualifications:
- Education: High School Diploma plus 3 years working experience required; Associate or Bachelor's degree or higher preferred.
- Experience: A minimum of three years of related work experience; prior school-related experience is a plus.
- Skills:
- Excellent verbal and written communication skills with a professional and friendly demeanor.
- Exceptional interpersonal skills, with the ability to interact effectively and with discretion, patience, and tact with diverse individuals.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple demands simultaneously.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace and comfortable with learning new school management software (e.g., Blackbaud, Veracross).
- Proven customer service orientation with a positive, upbeat personality.
- High level of attention to detail and accuracy.
- Ability to maintain composure and effectiveness under pressure.
- Ability to maintain confidentiality.
- Skilled in establishing and maintaining effective working relationships.
- Experience on a team and being a team player.
- Ability to communicate professionally and patiently in person, over the phone and in writing.
- Familiarity with the independent school environment and its unique culture is a plus.
Salary & Benefits
The average salary range for this position is $60,000 to $70,000, the exact salary to be determined based on education and experience. The salary range for this position will be commensurate with experience. Benefits include health insurance with a generous employer contribution to medical, dental, and vision; life and disability insurance; 403b retirement savings with an employer match and non-elective contribution; employee assistance program, tuition remission for eligible children; professional development opportunities; paid parental leave after one year of employment; paid vacation, sick and personal days; and lunch is provided on school days.
Application Details
To be considered for this position, candidates must submit a cover letter, resume, and the names and contact information of three references (one of whom must be a current or most recent supervisor).
Diversity, Equity, Inclusion, and Belonging Statement
Holton-Arms cherishes the uniqueness of each of our members including current and former students, faculty, and staff. We seek to create an inclusive environment that sees, values, and supports diverse identities and experiences, cultivates engaging discourse, and empowers our students to be thriving members of the global community.
At Holton-Arms, each of us is responsible for fostering an equitable, respectful, and just community. We are committed to:
- Discovering, developing, and valuing our full authentic selves.
- Deepening awareness of personal and systemic biases and being accountable for the impact of our words and actions.
- Developing an understanding of the historical origins and perpetuation of systems of power and privilege.
- Engaging in open and brave conversations that promote growth, understanding, connection, and agency.
- Embracing every individual as essential to the community.
