Operations Planning Manager

Founded in 1995, National Products began supplying the world with our industry-leading RAM Mounting Systems.  Relied on by the world’s most rugged industries, we serve motorcycle riders, kayak fishermen, police, farmers, pilots, extreme sports enthusiasts and others with mounting solutions for high vibration environments.  We manufacture mounts for action cameras, tablets, phones, and other displays across nearly every mobile market.  Made in the USA, we are proud to offer a lifetime warranty on most products.

Job Description

Reporting to the Director of Operations, this individual is responsible for overseeing master scheduling and operational planning across all manufacturing divisions. The role supports and facilitates order management, scheduling, expediting, assembly, operations, and warehousing to ensure priorities and activities are aligned with demand and on-time delivery. This position also serves as a critical link between sales, manufacturing, operations, and purchasing.

Duties and Responsibilities

• Creates and maintains the production schedule, including die-cast and other divisions, and helps prioritize requirements from off-site manufacturing facilities.
• Maintains clear communication with sales, production, operations, and purchasing to ensure timely and efficient production preparation in alignment with operational priorities.
• Reviews and responds to sales/customer ship date inquiries and expedite requests.
• Tracks and reports part shortages or delays that impact orders, communicates issues across departments, and updates sales orders with revised due dates when necessary.
• Maintains the Late Order Report and provides updated timelines to the Sales and Marketing teams to support customer communication and website availability.
• Collaborates with Engineering and Sales to execute new product timelines, manage part changeovers, and coordinate product obsolescence.
• Oversees project timelines and deliverables for large customer rollouts, providing regular lead-time updates to Sales.
• Assists with scheduling priorities across production and operations departments, adapting schedules to meet broader business needs and strategies.
• Drives process improvement initiatives in operations and planning, including proposing and implementing solutions that leverage automation and AI.
• Participates in daily and weekly project and interdepartmental meetings.
• Provides internal customer service as needed, including research, analysis, and process improvement support.

Skills and Qualifications

• 3–5 years of experience in manufacturing or production, preferably in an operations or scheduling role.
• Advanced knowledge of MRP/ERP systems used in manufacturing and production management, as well as proficiency with current office and communication technologies.
• Intermediate knowledge of Salesforce, Google Sheets, Word, Excel, Outlook, and Teams.
• Strong independent problem-solving skills with the ability to proactively connect with others and propose effective solutions.
• Excellent interpersonal, verbal, and written communication skills, including strong grammar and the ability to effectively communicate with senior management.
• Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment with shifting priorities.
• Demonstrated project management skills with the ability to quickly identify issues, develop solutions, and meet deadlines.
• Self-starter who is proactive, resourceful, and able to exercise sound judgment with minimal direction.

Salary Range: $80,000 - $120,000 per year

Benefits:

• Employer paid Medical, Dental, Vision, and Life Insurance
• Three weeks of PTO (up to 4 weeks with tenure) with seven paid holidays
• 401k with up to 4% employer match
• Additional paid parental leave beyond state/federal offerings
• Quarterly catered lunch events for all employees
• RAM Mounts product discount

Position Status: Full Time
Position Location: On-Site

A drug screening will also be required (THC or Marijuana not screened during pre-employment test).