Island Creek Oysters (ICO) is a mission-based brand engaged in promoting the development of aquaculture’s role in our food systems—locally and globally.
Island Creek Oysters seeks to create incredible guest experiences that capture the spirits and ethos of a modern day oyster farm. The ICO guest experience celebrates the Island Creek way of life both on the farm in Duxbury and further afield in Portland, Maine.
Opening in Summer 2025, the newest extension of the ICO guest experience will feature a sprawling outdoor seasonal patio space and indoor Shop, located in the Boston Seaport neighborhood. This ICO experience will capture the best of ICO products (oysters! Caviar! tinned fish) craft beer, wine and cocktails accompanied by genuine, casual hospitality. The outdoor space will be operational June - October, with a year round indoor Shop component currently in development.
Host:
- Greet and welcome customers
- Properly ID patrons who wish to consume alcoholic beverages
- Manage the waitlist and seating chart to ensure smooth service
- Communicate wait times accurately and keep guests updated
Security:
- Maintain the safety and security of guests and staff at ICO
- Act as floating security person during high volume shifts
- Act as primary point of contact for conflict resolutions with guests
- Manage the age requirements and occupancy numbers, ready to communicate them at all times to Management team
Bartender:
- Serve a variety of cocktails, beers, and wines with speed and accuracy
- Provide knowledgeable recommendations to guests
- Maintain a clean and organized bar area
- Interact with guests in a warm, approachable, and professional manner
Fast Casual Server:
- Greet guests with a friendly and approachable attitude
- Accurately take food and beverage orders using our POS system
- Provide menu knowledge, including oyster varieties, preparation styles, and daily specials
- Collaborate with kitchen and front-of-house teams to ensure smooth service
Runner:
- Deliver food to tables promptly and accurately
- Assist with table maintenance - clearing plates, resetting, running water or condiments
- Handle trays and plates safely and with care
Counter Staff:
- Greet and welcome customers and give advice and guidance on oyster selection
- Ensuring high levels of customer satisfaction through passionate & honest sales service
- Take orders and process payments
- Light food prep duties
REQUIREMENTS:
- Availability to work nights, weekends, and holidays
- Ability to work independently
- A friendly and hospitality driven personality
- Previous restaurant or hospitality experience a plus
- Ensure high levels of employee satisfaction by being a great team player
PHYSICAL REQUIREMENTS:
Representative of those met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions. The employee may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing.
- Stand for the entirety of an 8-hour shift
- Lift and transport items in excess of 50 lbs
- Frequently kneel, bend over, lift items above head, work in small or cramped spaces
- Work quickly and safely in stressful circumstances
