ADMISSIONS REPRESENTATIVE

Summary

The role of the Admissions Representative is to recruit qualified candidates for Spartan College’s academic programs in a compliant, appropriate, and professional manner. Provides basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluates and resolves student inquiries, issues and problems and ensures appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies. Upholds enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling students who meet eligibility requirements as published in the college catalog. Demonstrates positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow through on commitment to students and the organization. Uses company approved Admissions materials during telephone calls, interviews, and enrollment process. Observes and adheres to all company policies and best practices. Exercises judgement within defined procedures and practices to determine appropriate courses of action. All activities will be monitored to ensure consistency with company standards.

Essential Functions

• Develop a thorough understanding of all training programs offered by the College
• Attend special programs such as career days/fairs, college nights, open houses, and award programs
• Initiate contact with prospective students and set appointments with the student and parents
• Interview prospective students and complete their enrollment paperwork in a timely manner
• Support College goals for enrollment of start-eligible students in appropriate programs commensurate with their interests and academic qualifications
• Ability to work nights and weekends. Support staff during the admissions process
• Complete other duties associated with the position as assigned by the Director of Admissions

Knowledge / Skills

• Demonstrates good judgment and confidentiality
• Exceptional verbal and written communication skills with a strong emphasis on customer service
• Excellent written and verbal communication skills. Spanish speaking is a plus
• Strong interpersonal skills with both faculty and student populations
• Superior organizational and problem resolution skills
• Goal oriented and highly ethical
• Strong computer skills and familiarity with software packages and reporting features
• Ability to interact effectively with members of a team and work collaboratively with other departments
• Ability to listen to customers and to understand and respond positively to their requests
• Ability to adapt to changing assignments and multiple priorities
• Ability to manage multiple tasks and successfully meet deadlines

Education and Work Experience

• High School diploma or GED required
• Bachelor’s degree preferred
• 3+ years outside sales, intangible sales, marketing, or admissions experience required

Certificates, License, Registrations

• Admission License for Specific States Required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work is normally performed in a typical interior/office work environment.  While performing the duties of this job, the employee is regularly required to sit; use hands to finger; and talk or hear. An incumbent is subject to contact with others, frequent interruptions, noise and campus and student events. 

AAP/EEO Statement

Spartan College provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

In keeping with the above conviction, Spartan College is committed to assuring that:

All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly toall persons on an equal opportunity basis without regard to race, creed, color,

religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law;

Employment decisions are based on the principles of equal opportunity and affirmative action; and all personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law

Benefits

• 401(k) and Employer Match
• Medical insurance
• HSA/FSA
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Employee Assistance Program
• Tuition Reimbursement/Employee Scholarship

Spartan is private equity backed company.