Your next move starts here.
If you are looking to launch or advance your career in the financial industry, don't miss this opportunity. At Hickory Point Bank & Trust, you'll work alongside innovative, creative individuals who are empowered to do what’s right for our clients. Join a team that values your potential, supports your development, and invests in your success.
Basic Functions:
As a Relationship Banker you serve as the primary point of contact for clients, building and maintaining strong relationships to help them achieve their financial goals. Your role is responsible for providing personalized banking solutions, processing transactions, identifying opportunities to match clients with appropriate products and services, and ensuring exceptional customer service. The Relationship Banker works to deepen client relationships while supporting the banking center in meeting service and operational objectives.
Duties and Responsibilities:
- Serves as the primary point of contact for clients, delivering exceptional customer service in every interaction.
- Accurately and efficiently process deposits, withdrawals, payments, and other financial transactions.
- Assist customers with servicing their relationships, from transactions to complex service needs.
- Builds and strengthens client relationships by actively understanding their needs through targeted questioning and market profiling to identify suitable deposit, credit, and investment options to support their financial goals.
- Educate clients on bank products and services.
- Develop strong partnerships with Ag Services, Financial Advisors, Mortgage Advisors, and Commercial and Treasury Management colleagues to focus on deepening the relationship of current clients and addressing financial needs.
- Effectively manage and maintain internal partnerships, recognize cross-referencing potential, and make quality referrals to the proper team.
- Serve as the primary new account liaison for the banking center.
- Communicate effectively with clients and colleagues through both written and verbal communication.
- Engage in conversation to understand issues of varying complexity and take ownership of the resolution.
- Become involved within the community through specific organizations and special events.
- Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
- Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position.
Position Requirements:
- High School Diploma or GED equivalent
- Excellent customer service and communications skills, including oral and written skills
- Previous banking a plus
- Outgoing and enthusiastic personality
- Ability to handle money comfortably
- Accuracy and attention to detail
- Ability to multi-task
- Good listening and problem-solving skills
- Confidentiality, high degree of integrity
- Willingness to be cross-trained and to accept ongoing projects as necessary
- Proficient in Window-based programs
- Bending, lifting up to 25lbs, standing
This is a full time, non-exempt position. The successful completion of a pre-employment drug screen, consumer credit check and background check is required.
Equal Opportunities Statement
Hickory Point Bank & Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Disclaimer
The salary range provided represents the anticipated starting pay for this position. Individual compensation is based on various factors, including but not limited to, role requirements and responsibilities, related experience, education, qualifications, and internal equity.
Benefit Package
This position is eligible for a robust benefit package. Available benefits include Health Insurance, Dental Insurance, Vision Insurance, Group Term Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Account, Health Reimbursement Account, Paid Holidays, Paid Time Off, Volunteer Time, Bereavement Time, Employee Assistance Program, 401(k) Retirement Plan.
