Director, Sales

About Us

At Clever Care Health Plan, we're redefining what it means to deliver culturally attuned healthcare. Headquartered in Huntington Beach, California, we are one of Southern California’s fastest-growing Medicare Advantage plans — reaching nearly 30,000 members in just a few years.

Founded on the belief that quality care should honor cultural identity, Clever Care blends Western medicine with Eastern holistic practices to support whole-person health. Our mission is to eliminate barriers, close gaps in care, and deliver equitable, respectful, and effective healthcare solutions to the diverse communities we serve.

We offer innovative, community-rooted benefit plans designed for real people — not just patient profiles. Our approach is not only forward-thinking, but deeply human.

As we enter our next chapter, we’re seeking experienced healthcare leaders who are passionate about innovation, service and impact. If you're ready to shape the future of Medicare Advantage and drive meaningful change in the healthcare industry, we invite you to grow with us.

This is your opportunity to lead with purpose, scale with intention, and transform lives.

Job Summary

The Director of Sales is responsible for direct management and supervision of Market Managers, Broker Support & Call Center Supervisor, Sr. Manager Community Engagement & Member Retention and Sales Trainer including oversight of their respective direct reports. This position will play an active role representing Clever Care in the broker community.  Develop relationships, manage and mentor teams and focus on sales performance, reporting and growth development.  Market/Broker teams will be the main focus for success as 85% of our sales is driven by the broker channel.

The Sales Director will manage the internal sales activity planning and result tracking, sales meeting planning, member retention and manage sales conversion and sales goal delivery.

Functions & Job Responsibilities

• Performance reporting and identifying strategic broker partners to inspire the broker team to build consistent sales goals.
• Manage internal sales team, both employee sales team and tele-sales team.
• Create and support strong collaboration with Medicare sales management and development.
• Motivate and lead the team for personal growth and organizational performance.
• Develop and oversee broker training programs.
• Manage effective lead management and lead conversion. 
• Lead and mentor consistent retention efforts with all sales channels. 
• Communicate effectively to team members, clearly delivering individual and department goals
• Identify and respond to market trends impacting your area and remain flexible and ready to meet unexpected challenges.
• Work with compliance to ensure that policies are in place to ensure our sales channels are complying with CMS sales/marketing guidelines.
• Foster accountability within the sales organization.
• Other duties as assigned.

Leadership Expectations

By way of leadership approach, mobilize others to create extraordinary results, and unite people to turn challenges into successes by championing the following:

1. Model the Way:

• Clarify values by finding your voice and affirming shared values
• Set the example by aligning actions with shared values

2. Inspire a Shared Vision

• Envision the future by imagining and sharing exciting possibilities
• Enlist others in a common vision by appealing to shared ambitions

3. Challenge the Process

• Search for opportunities by seizing the initiative and looking outward for innovative ways to improve
• Experiment and take risks by consistently generating small wins and learning from experience

4. Enable Others to Act

• Foster collaboration by building trust and facilitating relationships
• Strengthen others by increasing self-determination and developing competence

5. Encourage the Heart

• Recognize contributions by showing appreciation for individual excellence
• Celebrate the values and victories by creating a spirit of community
   

Qualifications

Education and Experience:

• Bachelor’s degree in business or healthcare required or equivalent experience. 
• Five (5) to seven (7) years’ experience in Medicare Sales. 
• Five (5) years’ experience in mentoring and leading teams. 
• Three (3) years’ experience in Broker/Agency sales engagement and development.   Extensive experience working with Asian broker partners and beyond is highly preferred.
• Deep knowledge on Medicare compliance, broker relationship building with a strong background in working with Asian agencies and agents a plus.
• Proven success and extensive experience in Medicare sales management, sales development.
• Experience in developing and overseeing broker training programs.

Skills:

• Strong executive presence and presentation skills
• Strong focus on people to develop a team and operate in a highly collaborative environment.
• Exceptional coaching, mentoring, and people development skills
• Strong organizational skills and ability to multi-task. 
• Strong analytical and problem-solving skills.
• Problem solver with efficiency for strong execution.  
• Excellent verbal and written communications skills
• Expert ability to think strategically and execute tactically, with strong attention to detail
• Active listening skills 
• Supportive and engaging interpersonal skills. 
• Ability to work both independently and as part of a team.
• Excellent interpersonal and conflict resolution skills.
• Proficiency with Microsoft applications, especially Microsoft Office.

Wage Range: $137,180/year to $180,000/year DOE, plus commission

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

• Must be able to travel when needed or required  
• Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
• Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

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