Community Outreach Specialist (Bilingual Chinese)

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.   

Who Are We? ✨ 

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values. 

Why Join Us? 🏆 

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation. 

Job Summary

The Community Outreach Specialist will be responsible for outreach to community organizations, non-profits, religious organizations, etc. to identify and schedule marketing events and begin negotiations for partnership opportunities. The ideal candidate will be motivated by Clever Care’s mission to deliver culturally-sensitive health care solutions to seniors in our community and connect our offerings with community groups with similar missions.

Functions & Job Responsibilities

• Work in collaboration with other core areas, i.e. Sales, Provider Relations in building, leveraging, or expanding key relationships to increase the number and types of event opportunities
• Market and educate at events around CCHP benefits; will consist of sales tables at events, sponsorships of festivals, holidays, religious or ethnic services.
• Manage the planning and execution of marketing events including but not limited to programming, marketing, and budgeting.
• Schedule events with venues, book appropriate vendors, order supplies, and coordinate with Sales reps to make sure Clever Care has proper representation.
• Planning will include ensuring that events follow campaign guidelines and present Clever Care in the best light to the community. Our reputation in the market is key.
• Establishing and maintaining positive relationships with vendors and community partners.
• Understanding the needs of the senior population and be dedicated to serving the community.
• Maintain and manage a community events calendar and directory of contacts of agencies, organizations and programs.
• Organize
• Conduct formal and informal presentations to community members and organizations as it relates to CCHP and Medicare.
• Planning event details and aspects by being detail-oriented and focusing on delivering positive customer experience.
• Remaining under budget with all costs and maintaining proper documentation
• Planning for potential scenarios that could impact the integrity of the event
• Supporting community center staff and activities at the community center and/or events.

Other duties as assigned.
 

Qualifications

Education and Experience:

• Bachelors in Business, Marketing or Communications, or equivalent experience
• One (1) year of experience in marketing, preferred.
• Experience with working in health care, non-profit organizations, or senior community preferred.
• Event planning or coordinator is a plus.
• Valid driver’s license, reliable transportation, and insurance required with clean driving record

Skills:

• Bilingual in Vietnamese, Mandarin and Korean on a business-level (speaking and writing).
• Must be reliable, present, and dedicated.
• Strong organizational skills.
• Excellent verbal and written communication skills.

Wage Range: $26.00 to $30.00 per hour

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

• Must be able to travel throughout LA County and other regions when needed or required  
• Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
• Ability to sit for long periods; stand, sit, reach, bend, lift at least 25 pounds

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. 

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency. 

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