IF ARTHRITIS CLINIC - RECEPTIONIST/MEDICAL ASSISTANT

Mountain View Hospital is looking for a Receptionist/Medical Assistant to join our team!

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

BENEFITS:

Taking care of our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

JOB SUMMARY:  Arrange for the efficient and orderly admission and discharge of outpatient appointments, testing, and procedures. Schedules provider appointments, testing, and procedures. Schedules provider appointment and maintains EMR system. Ensures that the patient’s information is collected, entered into our computer system accurately, and that all patients are aware of clinic & hospital policies and procedures. Answers phones and provides answers to basic questions as needed. Processes incoming and outgoing referrals, faxes, and correspondence. Collects co-pays and payment receipts and ensures they are processed accordingly. Preauthorizes and schedules procedures with insurance and outside facilities.

Assists providers in care, medical record documentation, and treatment of patients.  Obtain and process doctor’s orders.  Provide good customer service on the phone, or with patients, doctors and other medical staff.  Work well under pressure.

Education/Certification:  High school diploma or general education degree (GED) preferred.

Experience:  Experience with computers and office equipment, required. One to three months related experience and/or training; or equivalent combination of education and experience. CMA course, Phlebotomy course and phlebotomy experience preferred.

Equipment/Technology:  Ability to use hospital information system as needed, and operate basic computer functions and software.

Language/Communication:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. The ability to read and communicate effectively in English. Bilingual is a plus.  Must understand medical terminology.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate ratios and percentages and to draw and interpret bar graphs.

Mental Capabilities:  Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Can frequently and consistently make sound judgments.  Must be organized, multi-tasker, and a critical thinker.

Interpersonal:  Ability to work well with others Good communication skills, and ability to work well with others.  Team player and flexible.

Performance:  Can work well under pressure and meet multiple and competing deadlines.  Good customer service skills. Can recognize and understand the complexity and reflex-testing of laboratory complexity.