Deposit Operations Analyst

This position reports to VP/Deposit Operations and Wire Department Manager.

Basic Function

Work with the Deposit Operations Team to complete a wide variety of assigned deposit related functions accurately and in compliance with established policies and procedures.  

Essential Duties

Exception Processing

• Responsible for monitoring, researching, and processing a variety of exception items daily such as, but not limited to:
  • Non-post
  • Stop payment
  • Overdraft
  • Positive Pay
  • Incoming and outgoing return items, including check, ACH and card services
  • Reclamation and death notice entry
  • Prenotification and notification of change

Wire Transfer Processing

• Perform daily wire transfer functions such as, but not limited to:
  • Monitoring wire transfer email
  • End of day closing functions including posting verification and balancing
  • Wire call backs
  • Input, verify, and releasing outgoing wire transfers and releasing incoming wires in accordance with policy and procedure.

Client Services

• Maintains outstanding internal and external Client service relations through courteous and responsive support
• Assist other departments, as needed, by providing counsel and information as it relates to the Deposit Operations’ policies and functions
• Direct internal and external Clients to the appropriate personnel to resolve more complex questions or problems
• Provide requested research and documentation for internal and external Client requests

Process routine daily functions such as:

• Complete daily internal client requests received via e-mail in a timely manner such as, but not limited to change of address, account transfers, stop payments, account research, sweep transfers, ACH transfers, transaction & client corrections, etc.
• Monitor dormant accounts and assist with filing annual escheatment in accordance with the State of Illinois
• Prepare reconciliations for assigned general ledgers and other internal accounts such as, but not limited to: ATM control and settlement, official checks, ACH settlement, ICS and CDARS, federal withholding, in process, etc.
• Issue and balance check files
• Review and approve mobile & merchant deposit review exceptions
• Legal requests such as: levies, garnishments, subpoena for records, etc.
• Chex Systems maintenance and reporting
• Fraudulent claim processing

Nonessential Duties

• Other duties as assigned

Knowledge, Skills & Abilities

• A working understanding and application of all policies, procedures and regulations pertaining to Deposit Operations
• Ability to operate in a team environment to accomplish shared goals
• Ability to multi-task and effectively manage time
• Ability to perform tasks quickly and accurately
• Detail orientated
• Good mathematical and problem-solving skills
• Tact and diplomacy in dealing with both clients and employees
• Good communication skills and pleasant telephone manner
• Proficient computer skills

Training & Experience

• High school diploma or GED
• Microsoft proficiency
• Three years of banking experience preferred 
• One year of deposit operations experience preferred
• Experience with various Fiserv applications helpful

Compensation

• Expected Salary Range: $47,000 - $56,500
• Salary will be negotiated based on relevant skills and experience as well as internal equity and alignment with market data.

Benefits

First Bank Chicago offers a comprehensive benefits package including medical/dental/vision/life insurance; 401(k); paid time off (PTO); and eligibility for an annual bonus.  For a complete listing of benefits, please visit our website: https://firstbankchicago.com/Employee-Benefits. 

First Bank Chicago is an Equal Opportunity Employer: disability/veteran
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