Director of Human Resources

Company Overview: 

Our company has been providing local restaurants with the finest ingredients available since 1915. Located in Philadelphia, we are a family-owned food wholesale distribution company. In the past several years we have experienced tremendous growth, and we are currently looking to add to our team. We recognize that a quality team is vital to support our quality products and services. With this in mind, we are continually striving to find the most qualified and committed candidates to join our team--those with a talent and passion for what they do! 

Position Summary: 

The Director of Human Resources will be strategic and lead recruiting, employee engagement, and benefits administration while ensuring compliance and HR operations run smoothly. 

This is an on-site, player-coach role, meaning the HR Director will be actively involved in day-to-day HR functions while also driving strategic initiatives. The ideal candidate is a culture builder, problem solver, and change agent who can lead talent acquisition, enhance benefits programs, and foster a high-performance workplace. This position offers long-term career growth, with a pathway upwards. 

Responsibilities: 

• Strategic HR Leadership & Culture Development 
  • Act as a change agent, driving a positive workplace culture and strengthening employee engagement. 
  • Develop leadership programs and succession planning to promote internal mobility and long-term retention.  
  • Partner with senior leadership to align HR strategies with company growth plans. 
• Talent Acquisition & Workforce Planning  
  • Oversee full cycle recruiting for key roles across Warehouse, Operations, IT, and Sales. 
  • Collaborate on a proactive hiring strategy to anticipate workforce needs and reduce turnover. 
  • Hire and support the external 1099 process, including offshore and onshore staff, consultants, and contractors. 
• Employee Relations & Performance  
  • Serve as the on-site leader for employee relations, handling conflict resolution, coaching, and engagement programs.  
  • Implement a structured 30-60-90-day onboarding process to increase retention and employee satisfaction. 
  • Oversee performance evaluations and career development programs to create growth opportunities for employees. 
  • Conduct employee engagement surveys and develop action plans to continuously improve company culture.  
  • Lead conflict resolution strategies and crisis management processes to ensure fair and effective solutions for workplace challenges. 
• Insurance & Benefits Administration  
  • Manage and enhance Julius Silvert’s benefits package, ensuring employees have access to top-tier healthcare, dental, and vision coverage. 
  • Administer Independence Blue Cross (IBX) health insurance, providing employees with comprehensive medical coverage, including preventive care, hospital services, and specialist visits. 
  • Oversee United Concordia Dental plans, covering routine checkups, major procedures, and orthodontics. 
  • Support vision benefits through IBX, ensuring access to affordable eye exams, prescription glasses, and contact lenses. 
  • Lead open enrollment, benefits education, and compliance with ACA regulations. 
  • Oversee workers’ compensation claims, disability benefits, and FMLA administration. 
• HR Operations & Process Optimization 
  • Utilize Paycom for HRIS management, payroll processing oversight, and compliance tracking. 
  • Maintain light oversight of payroll processing, ensuring accuracy and compliance, while leveraging Paycom’s automation capabilities.  
  • Lead HR compliance efforts, ensuring adherence to OSHA, EEOC, FMLA, and HACCP regulations. 
  • Streamline HR workflows, reporting, and automation to enhance efficiency and data-driven decision-making. 
  • Implement HR analytics and metrics tracking to improve hiring, retention, and employee satisfaction through data-driven decision-making. 
• Training & Workforce Development 
  • Design and implement employee training programs to enhance skills, knowledge, and career growth opportunities. 
  • Oversee the development of leadership and professional training initiatives to ensure continuous workforce development. 
  • Collaborate with department heads to identify training needs and execute programs that align with business goals. 

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Education & Experience:  

• Bachelor's degree in human resources, business administration, or related field. 
• Minimum of 7 years of HR leadership experience with a focus on recruiting, benefits, and culture development.  
• Solid job history of 5+ years at previous employers (outside of COVID-related gaps). 
• Prior experience in food distribution, logistics, warehousing, or manufacturing industries preferred. 
• Strong knowledge of HR laws, compliance, and employee relations best practices.  

Skills & Competencies: 

• Conversational Spanish highly preferred. 
• Proven experience leading recruiting efforts for hourly and salaried roles in high-demand industries. 
• Strong culture-building and employee engagement skills—must be an HR change agent. 
• Ability to coach employees and managers, fostering a high-performance work environment.  
• Experience with HR technology, ATS systems, and benefits platforms (Paycom experience preferred). 
• Excellent communication, negotiation, and conflict resolution skills. 
• Understanding of international labor laws and compliance for managing offshore staff and consultants.