Office Coordinator HNC

Job Summary
This position has a wide variety of responsibilities and tasks. The Office Coordinator is responsible for greeting and providing the public with information, both in person and over the phone. A warm and friendly personality is important. This employee should also possess good interpersonal skills to coordinate the needs and schedules of full and part-time staff.

Supervisory Responsibilities
This position has no supervisory responsibilities. 

Essential Job Duties
Includes, but not limited to the following. Other duties may be assigned. 

• Greet all visitors courteously, attend to their needs and provide them with appropriate information.
• Answer telephones, respond to questions and record and relay messages to proper staff person.
• Assist with scheduling, registration and marketing of programs.
• Collect and record program fees, record daily transactions, and deposit money.
• Type letters and correspondence for staff on an as-needed basis.
• Maintain ongoing records of group attendance and other facility usage records.
• Maintain an attractive reception and lobby area. Perform basic custodial duties to maintain lobby, multi-purpose room, kitchen and bathrooms for public and rental use.
• Maintain mailing lists, volunteers, schools, newsletter and other groups as requested.
• Process registration cancellation, transfers, refunds, invoices and other registration procedures as requested.
• Coordinate, schedule, and assist in processing facility rentals and birthday party rentals.
• Schedule local artists and assist with installation of exhibit.
• Process registrations, prepare and disseminate information for Dog Park memberships.
• Oversee the ordering of first aid and office supplies.
• Coordinate marketing and sale of honey.
• Check, restock, and update display areas.
• Distribute incoming mail and prepare outgoing mail.
• Input seasonal program information into registration software.
• Update seasonal programs on the website.
• Assist with training and evaluating building attendants.
• Assist with the coordination and rental of cross-country skis.
• Create and distribute program and rental surveys.
• Assist with the preparation of monthly and seasonal reports.
• Update office and rental procedure manual as needed.
• Open and close nature center building. Responsible for facility operations in the absence of management staff (typically early mornings, evenings and weekends).
• Primary Manager on Duty in the absence of a supervisor.
• Set up and take down tables, chairs, and other equipment for room rentals. Assist renters with any needs. 
• Work after hours as needed.
• Perform other Park District related duties as assigned.

Education and Experience
High school diploma or equivalent with preference given to person holding a four-year college degree from a recognized college or university.  Experience with cash handling. Three years’ experience in a customer service-related field.

Certificates, Licenses, Registrations
American Red Cross CPR/AED certification

Wage Range: $18.50-$23.00 per hour

Classification: Part-time/Non-exempt

Schedule: Tue 11:30am-5:00pm, Wed- Fri 10:30 am-5:00pm, Sat 8:30am- 3:00pm     

Physical Requirements: the physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job, the employee is frequently required to stand; walk; talk or hear; grasp/manipulate and reach with fingers, hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Working Conditions: while performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

Benefits: 

•    Health & Fitness Membership
•    Outdoor Pool Membership and Seasonal Beach Access
•    Program and Facility Discounts on a variety of recreational activities including Golf and Raquet Sports.

The Park District of Highland Park is an equal opportunity employer.