POSITION SUMMARY
Under the direct supervision of the Chief Medical Officer or designee, provide high quality medical care and work as part of a multi-disciplinary team to deliver comprehensive primary, preventive, chronic and urgent care to NAHC’s pediatric members, aged 0-21.
The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).
DUTIES AND RESPONSIBILITIES
Clinical Responsibilities
1. Provide primary care to pediatric members, including histories, exams, lab tests, prescriptions and referrals per current guidelines and protocols.
2. Perform accurate and timely documentation of histories, subjective findings, physical exam, plans, prescriptions and follow up in Electronic Records Systems within 24 hours of the visit.
3. Provide pediatric members and their parent/guardian information concerning their evaluation, diagnosis, treatment and prognosis. Engage member in participation and decision involving their healthcare.
4. Adhere to NAHC’s Care Team model of care, including huddling with MA, seeing members timely, and communicating barriers to care.
5. Participate in NAHC’s integrative model of healthcare. This includes referring and co-managing members with other NAHC programs and departments (i.e., Care Coordination, Dental, Behavioral Health, Nutrition, Community Wellness, etc.)
6. Report births, deaths, and outbreaks of diseases to proper authorities.
7. Ensure completion of medical refills, inbox items, and member forms within three (3) calendar days.
8. Actively participate in quality improvement initiatives and in Peer Review.
9. Be an active educator of colleagues, including other providers, medical assistants, nurses, and other team members.
10. Actively participate in Interdisciplinary Rounds.
11. Facilitate group interventions around site-driven topic areas.
12. Work collaboratively with, and support the activities of the clinical data team, ensuring optimal accuracy and performance on clinical outcome measures.
13. Quality Improvement: Actively participate in quality improvement processes. Be open to the ongoing changes in medical care and make suggestions for improvements.
14. Collaborate with administration in addressing staff and member complaints.
15. Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
16. Actively participate in peer review and other internal quality improvement efforts and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
17. Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others.
18. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
19. Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.
20. Safety: Take appropriate corrective actions to address matters pertaining to employee health and safety that have been brought to their attention.
21. Maintain professional behavior under extreme pressure and able to meet multiple and often competing deadlines.
22. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, members and the community.
23. Other duties as assigned by Supervisor.
Scope of Work
1. Be able to see between 18-22 members per day, and complete accurate documentation within 72 hours of visit into the electronic health record (EHR) system.
2. Be able to complete medical refills, member approval queue, inbox, medical records approval and member forms within three (3) calendar days.
3. Work as part of a care team assisting other providers in completing their responsibilities as necessary, e.g., seeing members, processing refills, clearing member approval queue, and provider inbox.
4. Effectively manage a member panel up to the goal set by the organization.
5. Display the highest level of professionalism, integrity and a strong work ethic, serving as a model for all clinic staff.
6. Maintain requirements of licensure, DEA certification and board certification if hired as board certified. Fulfill and maintain requirements for credentialing, privileging internally at NAHC and externally with payers and regulatory bodies.
7. Provide comprehensive, high quality medical services to members, regardless of age, sex, gender identification, income, national origin or language.
8. Consider individuals’ cultural, psychological, social and environmental factors in creating treatment/care plans.
9. Actively participate in meetings as assigned by direct supervisor.
10. Participate in trainings of other medical personnel as requested.
11. Participate in Saturday clinics, after-hour clinics and on-call duties, on a rotating basis, as requested by Supervisor.
12. Participate in School-Based Services clinic periodically, as requested by Supervisor.
