Program Coordinator I, HIV Testing & Counseling

POSITION: Program Coordinator I, HIV Testing & Counseling
DEPARTMENT: Community Wellness Department (CWD)
REPORTS TO: Program Manager II (CWD)
LOCATION: Native American Health Center, Inc. (NAHC)
160 Capp St, San Francisco, CA
WORK HOURS: Full Time, 40 hours per week, 100% FTE
STATUS: Non-Union, Non-Exempt

POSITION SUMMARY
The Program Coordinator will provide coordination, support, and implementation of a grant(s) within a program area. The incumbent plays a vital role in the development and implementation of site programming through facilitation of groups/workshops, trainings, testing, outreach and event promotion, community and organizational collaboration on grant projects. Services are rooted in a holistic service provision model that integrates prevention, community-engagement, cultural-competence, and behavioral health treatment. NAHC is seeking a community oriented, smart, capable, energetic individual to work closely with the Program Manager and the entire team to support developing, actualizing, and operationalizing program vision.

The Program Coordinator will be responsible for implementing and delivering culturally-based prevention activities, including groups, cultural activities, and linkages to traditional knowledge and resources across multiple NAHC sites and with collaborating partners.

The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).
 

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Responsible for coordinating the day to day functioning of one or more grant programs for high-risk individuals and providing support with planning, implementing, evaluating, and tracking projects.
2. Maintain regular communication with the CWD Program Manager(s) to ensure services are aligned with overall growth and forward direction of the agency and in compliance with department, agency, and funding agency regulations.
3. Responsible for maintaining HEP-C and HIV Testing in alignment with NAHC policies
4. Monitor, restock, and organize testing supplies.
5. Work in concert with the Evaluation team to ensure that all required data strategies, collection, and documentation of program objectives and outcomes occurs, and that culturally appropriate evidence-based practices are incorporated.
6. Responsible for promoting community events, groups, and other activities.
7. Responsible for multiple aspects of program delivery including organizing, developing, implementing, and assessing activities.
8. Responsible for timely and accurate reporting and documentation of community events, groups, and program activities for regular reports to leadership and funders.
9. Organize, coordinate, and promote site involvement at all NAHC events and include testing and screening of high-risk individuals as appropriate.
10. Collaborate with the Communications department to ensure the social media and outreach strategy objectives are met. Participate in development of compelling campaigns with department heads to further expand and promote services and visibility.
11. Responsible for promoting NAHC programming and activities by providing outreach and linkages.
12. Refer participants and their families to appropriate community agencies or facilities; acts as liaison with such organizations and advocates for patients and/or their families.
13. Provide peer-to-peer social, emotional, and practical support to individuals to improve their prevention health related needs. Act as a hub in the coordination of additional services.
14. Support program site as needed with administrative duties such as data entry, tracking information, and scheduling activities.
15. Create and conduct trainings and workshops for staff and community members on program specific knowledge to build skills and familiarity in specific program.
16. Actively participate in staff meetings, workshops, and trainings; as well as coordinate activities with collaborating agencies.
17. Conduct offsite workshops and training as required for the conduct of grant projects and ensure that these meetings operate in a timely and effective manner.
18. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
19. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
20. Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe patient practices.
21. Employee Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.
22. Safety: Take appropriate corrective actions to address matters pertaining to employee health and safety that have been brought to their attention.
23. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
24. HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA guidelines for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to Site Director and HIPAA Security officer.
25. HIPAA: Ensure the protection of all PHI and compliance of HIPAA guidelines amongst staff under your supervision. Take appropriate steps to address HIPAA concerns with staff as necessary.
26. Work well under pressure, meet multiple and often competing deadlines; and at all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
27. Other duties as assigned by Supervisor and Director of Community Wellness Department.

MINIMUM QUALIFICIATIONS
1. Bachelor’s degree in public health, social work, or a related human service field or equivalent work experience in a community-based program.
2. At least two years of demonstrated experience coordinating staff, teamwork, providing team support, and creating effective programming to meet program and grant objectives.
3. Experience with program development, coordination and grant implementation.
4. Able to research and present information in a concise and clear manner.
5. Able to implement programming and activities as directed and required to support grant requirements.
6. Able to problem solve and work with minimal supervision.
7. Able to work effectively with high-risk adults and youth, including 2SLGBTQIA, unhoused and IDU populations and to coordinate community events, prevention programming and traditional cultural programming.
8. Ability to work collaboratively with a broad range of constituents.
9. Excellent social, verbal, writing and interpersonal skills.
10. Experience with Microsoft Office, Excel and Word.

PREFERRED QUALIFICATIONS
1. Five plus years’ experience working in community sexual health or social services
2. Experience with HIV and Sexual Health and Wellness care, including testing, treatment and linkages/referrals
3. Two years project management experience.
4. Experience working with the American Indian/Alaska Native communities.
5. Knowledgeable about substance abuse and mental health among American Indian/Alaska Native/other Indigenous populations.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, bend at waist, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORKING CONDITIONS AND ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to both an inside/outside environment and may be exposed to the burning of traditional medicines.

Note to Applicants: Please be advised a post job offer, pre-employment Physical, TB test and Vaccination Clearance are required as a condition of employment. Vaccination Levels: 0 – Limited - require only TB, Physical & Seasonal Flu; 1 – Full Panel with exposure of Blood Borne Pathogens – requires, Measles, Mumps, Rubella, TDAP, Varicella, Hepatitis B, TB, Physical & Season Flu; 2 – Full panel no exposure of Blood Borne Pathogens – requires Measles, Mumps, Rubella, TDAP, Varicella, TB, Physical & Seasonal Flu. Additionally, you may be asked to get a Department of Justice Fingerprinting and/or Federal, State, County criminal background check clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC.

EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors.

Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.

Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.