Rusty Taco Crew Member G2G

Job Summary

A Rusty Taco team member takes great pride in preparing and serving our delicious food. They know that in order to do this right, they need a clean and organized work area. By consistently following the proper recipes, procedures and adhering to Rusty Taco’s high standards regarding food preparation (cleaning and sanitation, teamwork, and customer service) they help to ensure that our customer experience is always the best it can be.

Team members get to learn about and work at a variety of stations: Prep Cook, Line Cook, Cashier, Host and Catering. In each area they’re greeting and interacting with our customers directly, making their meals, preparing the food to recipe standards and handling customer orders. Team members’ responsibilities require them to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to take on tasks they see that need to get done, and pitch in to help their teammates. At Rusty Taco, teamwork is a vital part of our culture.

As a Rusty Taco Crew Member You Will…

Prepare Food

• Follow recipes accurately and maintain food preparation processes such as cooking, seasoning, and grilling foods; dicing, cutting, and slicing vegetables and other prep ingredients.
• Complete hot and cold food preparation assignments accurately, neatly, and in a timely fashion.
• Prepare food throughout the day as needed, anticipating and reacting to customer volumes.
• Maintain appropriate portion control and consistently monitoring food levels on the line and back of house.
• Maintain proper food handling, safety, and sanitation standards while preparing and cooking food.

Provide The Best Customer Experience

• Provide friendly, quality customer service to each Rusty Taco customer.
• Work toward understanding and articulating our menu, food items, alcohol/bar drinks.
• Be able to operate cash register/ POS operating system.

Follow Process

• Consistently and accurately use prep sheets, temperature guidelines, holding times, cleanliness list, and station checklists.
• Follow Rusty Taco sanitation standards including washing cookware and utensils throughout the day.
• Abide by all cash handling policies.
• Clean equipment, as assigned, thoroughly and in a timely fashion.

Knowledge, Skills, and Abilities

Required

• Have the ability to speak clearly and listen attentively to customers and other team members.
• Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assigned work duties.
• Be able to exhibit a cheerful and helpful attitude and provide exceptional customer service.
• Be able to adapt to changing customer volume levels with a sense of urgency.
• Have the ability to demonstrate a complete understanding of the menu.
• Be able to follow instructions for recipes and sanitation guidelines.
• Have the ability to be cross-trained in all areas in the front and back of house.
• Have the ability to communicate in the primary language(s) of the work location.
• Food Handlers/Food Safety Certification.
• Responsible Alcohol Service Certification, where applicable.

Preferred

• Previous retail or restaurant experience.
• Proven customer service track record.
• Adaptable to change.

Physical Demands

• Able to stand for extended periods of time.
• Able to move freely around work location (internal and external).
• Able to climb stairs and ladders, kneel, bend, and stoop.
• Able to push or pull equipment and items.
• Able to lift up to 25 lbs.
• Able to move about office/restaurant setting to complete responsibilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.