Heavy Duty Supervisor

Catawba Two Kings Casino is hiring a Heavy Duty Clean Team Supervisor with a start date of January 1st, 2026!

If you are an Enrolled Catawba Citizen and need help with resume writing and interview prep this is available. Please contact: maddison.montgomery@catawba.com

Job Summary:

The Heavy-Duty Clean Team Supervisor oversees the daily operations of the casinos Heavy Duty Clean Team staff, ensuring that all public areas, gaming floors, restrooms, restaurants, offices, and back-of-house spaces are maintained to the highest standards of cleanliness, safety, and presentation.  This position is responsible for scheduling, training, and supervising the Heavy-Duty Clean Team staff, monitoring cleaning quality, and ensuring compliance with health, safety, and regulatory requirements.  

Responsibilities:

• Supervise and coordinate cleaning staff to ensure cleanliness of all casino areas, including gaming floors, restrooms, restaurants, back-of-house, and exterior spaces.
• Develop work schedules, assign tasks, and monitor completion to maintain efficient operations.
• Inspect facilities regularly to ensure cleanliness, sanitation, compliance with safety standards.
• Provide hands-on support as needed, including operating cleaning equipment and performing janitorial tasks.
• Train, coach, and mentor team members in proper cleaning techniques, use of equipment, chemical handling, and safety procedures.
• Ensure compliance with OSHA, environmental, and gaming regulations as they relate to sanitation and safety.
• Address and resolve guest or staff concerns regarding cleanliness in a timely and professional manner.  
• Maintain accurate records of staff attendance, work performance, inspections and supply usage.  
• Collaborate with Facilities, Security, and other departments to support special projects, deep cleans, and event preparations.
• Enforce company policies, standards, and procedures while fostering a positive and productive work environment.  
• Perform other duties as assigned

Qualifications:

• High school diploma or GED, required.
• Five (5) years of janitorial, housekeeping, or facilities experience, with at least two (2) years in a supervisory role.
• Knowledge of deep cleaning methods, floor care, and safe use of chemicals and janitorial equipment.  
• Strong leadership skills with the ability to supervise, motivate, and provide feedback.  
• Must be able to obtain and maintain a valid Catawba Gaming License as required by tribal and state authorities.  
• Must be at least twenty-one (21) years of age.  

Knowledge, Skills & Abilities: 

• Excellent organizational and time-management skills.
• Ability to follow verbal and written instructions.  
• Ability to communicate both verbally and in writing, using the English language.  
• Ability to work an alternate schedule as needed, to include nights, weekends and holidays.  
• Ability to work in a loud fast-paced environment (may occasionally be exposed to secondhand cigarette smoke).

Physical Requirements  

While performing the duties of this position, the employee is regularly required to reach with hands and arms; bend to open/use lower drawers or cabinetry; to talk, hear, and see. Prolonged periods of sitting at a desk and working on a computer. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds.

Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

Revised 10.05.22 Catawba Indian Nation exercises INDIAN PREFERENCE Native American Indian preference shall apply to this position pursuant to the Indian Self-determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473)