Receptionist & Program Aide

Schedule/Hours: M-F - (40 hours per week)

This position is responsible for:Provides general program and information about the Corps operations and services; receives and receipts deliveries and donations; greets and announces visitors and clients; provides administrative assistance for the Social Services, Food Pantry and Christmas Season Programs; assists children’s activities at an after-school program; performs routine clerical work such as typing and filing; assists with transporting passengers in a Salvation Army vehicle.

Key Responsibilities:

• Answers the telephone and transfers calls to the appropriate destination; responds to callers’ questions and provides accurate information.

• Telephones others to communicate messages; records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.

• Receives, greets and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army; Ensures that visitors and clients have signed in.

• Adds/deletes names and extensions to the phone list to ensure the list remains up to date on a daily basis; proofreads telephone lists for mistakes before list is printed.

• Greet and monitors clients and patrons visiting the Corps Community Center, ensure compliance with rules and regulations to ensure their safety.

Physical Requirements and Conditions:

• Ability to meet attendance requirements. 

• Ability to read, write and communicate the English language effectively. 

• Ability to operate a telephone and/or switchboard. 

• Ability to sort documents alphabetically and numerically. 

• Ability to perform continuous walking, stooping, standing, and climbing while functioning in the food pantry capacity. 

• Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking. 

• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally. 

Employee Benefits:

• Paid Time Off

• ​​​​​​Retirement Savings

• Supplemental Insurance Available

• Voluntary Life Insurance and more!

Education and Experience:

• High school diploma or G.E.D., and
• Prior experience working with the public performing customer service or receptionist responsibilities, or
• Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.

Certifications:

• Valid State Driver's License (Preferred)

Equal Opportunity Employer: Veterans | Disabled