Work Location: Parkersburg, WV
Work Schedule: Temporary Part-time (up to 28 hours/weekly)
This position is responsible for:
Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.
Key Responsibilities:
- Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
- Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
- Records and updates statistical information; ensures the accuracy and completeness of the same.
- Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
- Receives, responds to, and assists people requesting social service assistance; assists in registering clients; maintains supply of maps and phone numbers for social services; locates appropriate personnel to assist visitors.
- Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.
- Adds/deletes names and extensions to the phone list to ensure the list remains up-to-date on a daily basis; proof reads telephone lists for mistakes before list is printed.
- Sorts and distributes mail; ensures all mail reaches appropriate destination; assists with preparing bulk-mail.
Physical Requirements and Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to operate a telephone and/or switchboard.
- Ability to sort documents alphabetically and numerically.
- Ability to perform routine mathematical computations.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
