CONSULTANTS IN GASTROENTEROLOGY
JOB DESCRIPTION
JOB TITLE: RECALL SPECIALIST - FULLY REMOTE
IMMEDIATE SUPERVISOR: APPOINTMENT SCHEDULING SUPERVISOR
MINIMUM QUALIFICATIONS:
- Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
- Ability to make decisions and solve problems
REQUIREMENTS:
- Knowledge of scanning equipment and computers.
- Knowledge of HIPAA guidelines.
- Ability to work in a very fast paced environment.
- Excellent time management and organizational skills
- Demonstrates excellent customer service and effective communication skills
- Positive attitude with team-centered approach
- Interdepartmental Collaboration
- Interact and communicate with different practices
- Flexible and adaptable to change
DUTIES AND RESPONSIBILITIES
- Check Accuracy of Recall Report
- Call patients and schedule procedures or an office visit and mail or email paperwork
- Document accordingly all appointments scheduled and any pre-certifications required
- Ensure demographic information is current with each interaction to maintain the most up-to-date patient information
- Other duties as assigned
Job Quality Requirements
- Accuracy
- Attention to detail
- Timeliness
- Organization
- Little supervision needed to accomplish tasks
- Dependability
- Attendance
- Punctuality
- Ability to follow instructions
- Ability to meet deadlines
Physical / Mental Requirements
- Ability to sit, stand, walk, and go up and down stairs for
long periods of time
-
-
- Visual and auditory acuity for frequent use of computer and
telephone and occasional use of other office equipment
Regulatory
Abide by OSHA and HIPAA regulations
