About MTG Family Mortgage powered by American Mortgage Bank
MTG Family Mortgage is a locally focused lender dedicated to providing a world-class experience to our clients and referral partners. We’re looking for a Loan Officer Assistant to join our in-office team and assist in all aspects of the loan process—from initial contact with borrowers through preparing files for underwriting. If you’re eager to learn, highly organized, and motivated to grow in the mortgage industry, we want to hear from you!
Key Responsibilities
- Facilitate Loan Applications: Help review for complete loan applications
- Document Gathering: Collect and prepare all required documents necessary for underwriting approvals, ensuring accuracy and compliance.
- File Structuring: Run DU/LP, generate closing cost worksheets, and structure loan files according to specified parameters.
- Client Communication: Act as the main point of contact for borrowers from “contact to contract,” addressing questions and ensuring a smooth transition to the processor for “contract to close” duties.
- TBD Approvals: Prepare and submit detailed, accurate application packages directly to underwriting for upfront (TBD) approvals.
- Product Knowledge: Stay current on mortgage loan products (FHA, VA, Conventional, USDA) and documentation requirements.
- Team Collaboration: Communicate daily with Senior Loan Officers, Processors, Operations staff, Realtors, and other stakeholders to keep everyone informed.
- Problem-Solving: Proactively identify and address potential “loan fires” to maintain a high level of customer satisfaction.
- Continuous Learning: Be a sponge—continuously seek new information and best practices to excel in your role.
- Process Improvement: Contribute ideas and feedback to help improve internal processes and procedures, ensuring we always deliver a world-class experience.
